OTC-Customer Setup | Hyderabad |

2COMS Consulting Pvt. Ltd.; Hyderabad; Hybrid; INR 600,000 - 900,000; Full time

Job summary

2COMS Consulting Pvt. Ltd. in Hyderabad is hiring for Order to Cash (OTC) – Customer Setup / Team Lead. The role focuses on managing billing, collections, cash application, and dispute resolution with strong analytical and stakeholder management skills.

Shift: General / Rotational; Work Mode: Office / Hybrid. Requires 3+ years in OTC/AR, with ERP experience (SAP/Oracle/NetSuite) and a Commerce/Finance background. Candidatures should align with US/UK shift flexibility and process controls.

Qualifications

• Bachelor/masters in commerce/finance preferred with 3+ years in OTC/AR
• Strong understanding of accounting principles and closing processes
• Experience with ERP systems (SAP/Oracle/NetSuite) and collections tools
• Good communication and negotiation skills for collections
• Ability to manage multiple stakeholders and meet deadlines

Responsibilities

• Generate and validate customer invoices as per contracts
• Manage end-to-end AR process including billing, collections and cash application
• Apply customer payments accurately in ERP systems
• Perform account reconciliations and resolve discrepancies
• Follow up with customers for outstanding invoices and overdue payments
• Handle disputes, deductions and short payments
• Maintain aging reports and track collection targets
• Ensure timely month-end AR activities and reporting
• Collaborate with Sales, CS and Billing teams
• Ensure compliance with policies and internal controls

Skills

OTC/AR domain

Analytical skills

Stakeholder management

ERP experience

Communication skills

Education

B.Com / M.Com / BBA / MBA – Finance preferred

Tools

ERP systems: SAP/Oracle/NetSuite

Job description

Job Description

Job Title: Order to Cash (OTC) -Customer Setup/ Team Lead / Location:Hyderabad

Shift: General / Rotational (US/UK shifts may apply)

Work Mode: Work From Office / Hybrid

Job Summary

We are hiring professionals for Order to Cash (OTC) -Customer Set upto manage billing, collections, cash application, and dispute resolution. The role requires strong analytical skills, stakeholder management, and a good understanding of financial processes.

Key Responsibilities

• Generate and validate customer invoices as per contracts/agreements
  
• Manage end-to-end AR process including billing, collections, and cash application
  
• Apply customer payments (checks, wire, ACH) accurately in ERP systems
  
• Perform account reconciliations and resolve discrepancies
  
• Follow up with customers for outstanding invoices and overdue payments
  
• Handle disputes, deductions, and short payments
  
• Maintain aging reports and track collection targets
  
• Ensure timely month-end closing activities (AR reporting, accruals)
  
• Collaborate with internal teams (Sales, Customer Service, Billing)
  
• Ensure compliance with company policies and internal controls
  

Required Skills & Qualifications

• Graduate in Commerce / Finance (B.Com, M.Com, BBA, MBA – Finance preferred)
  
• 3+ years of experience in OTC / AR domain
  
• Strong understanding of accounting principles
  
• Experience with ERP systems (SAP / Oracle / NetSuite preferred)
  
• Good communication and negotiation skills (for collections)
  
• Strong analytical and problem-solving abilities
  
• Ability to handle multiple stakeholders and meet deadlines
  

Preferred Skills

• Experience in US GAAP / IFRS environment
  
• Exposure to shared services / BPO setup
  
• Experience in collections tools / dispute management systems