Order to Cash Operations Senior Analyst

Accenture in India; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Accenture in India is seeking an Order to Cash Operations Senior Analyst to support OTC processes from order management through to cash collection. The role emphasizes data collection, analysis, and accurate reconciliation of transactions, with focus on improving cash flow and customer satisfaction across the Order to Cash lifecycle.

Candidates should have 5–8 years of experience, a BCom degree, and be prepared to work in shifts.

Qualifications

• Bachelor of Commerce degree required (BCom).
• 5–8 years of experience in Order to Cash/collections processing.
• Experience aligning with Finance Operations and OTC processes.

Responsibilities

• Perform data collection and analysis to determine financial outcomes.
• Reconcile transactions and manage OTC collections/disputes, including debt collection and dunning processes.
• Record all collections activities per client process and ensure compliance with internal controls and regulations.
• Deliver process requirements to achieve key performance targets.
• Interact with peers, management, and potentially clients; may rotate shifts.

Skills

Order to Cash - Collections Processing

Education

BCom

Job description

Skill required:

Order to Cash - Collections Processing

Designation:

Order to Cash Operations Senior Analyst

Qualifications:

BCom

Years of Experience:

5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction") Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).

What are we looking for?

Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).

Roles and Responsibilities:

• In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts