Order to Cash Operations Associate-Voice

Accenture; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Accenture in Gurugram is hiring an Order to Cash Operations Associate to execute collection processes with a focus on accuracy, efficiency and ongoing process improvement. You will support AR metrics, manage overdue invoices and assist in month-end close, ensuring timely cash flow.

The ideal candidate has 1–3 years in B2B collections, a finance/business degree, and experience with Oracle or SAP. Strong English communication, analytical mindset and team collaboration are essential; night shifts

Qualifications

• Graduate of finance-related or business course; Accounting graduate an advantage
• At least 6 months related working experience in B2B collection process or equivalent fields
• Experience in any accounting ERP (Oracle, SAP, etc.)
• Able to communicate well in English for verbal and written forms.
• Analytical and fact-based decision-maker
• Ability to quickly identify issues and risks and provide recommendations.

Responsibilities

• Manages and execute Order to Cash Collection process.
• Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices
• Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escape issues in a timely and appropriate manner while pushing to identify resolutions.
• Provide quality, cost effective service while looking at ways to contribute to process improvement in collections.
• Ownership over the accounts receivable subledger and supporting with month-end close.
• May provide ad-hoc analyses and summaries of information as requested
• Provide resolutions/assistance for email and voice channels. Any Graduation

Skills

Order to Cash

Collections

B2B Collections

Education

Bachelor's degree in finance or business

Tools

Oracle

SAP

Job description

Skill required:

Order to Cash - Collections Processing

Designation:

Order to Cash Operations Associate

Qualifications:

Any Graduation

Years of Experience:

1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement.

What are we looking for?

• Graduate of finance-related or business course; Accounting graduate an advantage
• At least 6 months related working experience in B2B collection process or equivalent fields;
• Experience in any of skills below is preferred but not required.? Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
• Experience in any accounting ERP (Oracle, SAP, etc.)
• Able to communicate well in English for verbal and written forms.
• Analytical and fact-based decision-maker
• Ability to quickly identify issues and risks and provide recommendations.
• Experience in team interactions and facilitation
• SSC, BPO experience an advantage but not required;
• Able to perform analysis of data and tasks of medium to high complexity.
• Moderate to no travel depending on project involvement.
• Work hours at night.
• Overtime and On-Call may be required.
• Client holidays are observed instead of Philippine or local holidays.

Roles and Responsibilities:

• Manages and execute Order to Cash Collection process.
• Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices
• Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escape issues in a timely and appropriate manner while pushing to identify resolutions.
• Provide quality, cost effective service while looking at ways to contribute to process improvement in collections.
• Ownership over the accounts receivable subledger and supporting with month-end close.
• May provide ad-hoc analyses and summaries of information as requested
• Provide resolutions/assistance for email and voice channels. Any Graduation

Important Notice

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at [e-mail] immediately.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.