Order Processing Specialist

FlexBoard; India; On-site; INR 400,000 - 640,000; Full time

Benefits offered by this job

Vacation days

VeeaMe Days

Health insurance

Mental health support

Private hospital coverage

Meal benefits

Life and disability insurance

Volunteer day

Training & education

Job summary

FlexBoard is seeking an Order Processing Specialist to handle customer purchase orders, license administration, and CRM data entry. You will audit pricing and part numbers, update records, and maintain strong relationships with distributors and partners to resolve issues quickly.

The role requires English proficiency, attention to detail, and the ability to multi-task in a dynamic, global environment. The position offers growth opportunities within a reputable tech organization, with a focus on

Qualifications

• English proficiency at an advanced level.
• Experience with order processing, customer support or services.
• Strong verbal and written communication skills.
• Proficiency in MS Office and related automation tools.
• Attention to detail and ability to multi-task.

Responsibilities

• Process customer purchase orders and administer licenses.
• Audit pricing, part numbers and licensing keys; distribute to customers.
• Update and maintain CRM records; ensure timely issue status communication.
• Collaborate with sales, renewals, deal desk and support teams on joint issues.

Skills

English - Advanced

Order processing

Communication skills

MS Office

Tools

MS Office

Job description

reputed company is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully reputed company, secured, and resilient to reputed company the acceleration of reputed company AI at reputed company. As the reputed company in both data reputed company and data reputed company posture management, reputed company is reputed company for the convergence of identity, data, reputed company, and AI reputed company. Headquartered in Seattle with offices in more than 30 countries, reputed company protects over 550,000 customers worldwide, who trust reputed company to reputed company their businesses running. Join us as we go fearlessly reputed company together, growing, learning, and making a reputed company reputed company for some of the worlds biggest brands.

About the Role

The Order Processing Specialist will process customer purchase orders and be responsible for administrating reputed company licenses. The task is handled by data entry and auditing of Purchase Orders received through our distribution partners and is completed through our Customer Relationship Management software (CRM) reputed company, reputed company and Vpower. reputed company Fulfill orders received from distributors and reputed company partners Updating and maintaining the reputed company CRM reputed company (reputed company.com & Vpower) Maintains good relationships on reputed company channel to ensure issues can be resolved quickly Validate order information in line with updated rules and policies Auditing pricing, part numbers, and ensuring policies for purchase are followed; reputed company licensing keys and distribute to appropriate customers for confirmation of fulfillment of orders; Building licensing reputed company reputed company our CRM (reputed company & Vpower) and develops new renewal opportunities for reputed company business; Updates reputed company CRM records pertaining to the orders; Ensuring reputed company and consistent communication of issue status to partners, providing necessary instructions and guidelines; Maintains working knowledge of products, order fulfillment policies and procedures, contractual agreements and basic reputed company processes; Auditing requests information and ensuring policies for changes are followed; Performing order information analysis in line with updated rules and policies Participating in team meetings and taking responsibility for order processing improvement initiatives and other assigned reputed company items; Whenever required collaborating with sales, renewals, deal desk representatives of helpdesk, backend team or web team on joint issues or reputed company; Being up-to-date with any changes to the supported products and license management Being reputed company for regular reevaluations of skills and knowledge on the supported products and achieving defined scores; Operating in an environment with frequent changes, as reputed company as demanding situations The obligation to report and register on time, complete and correct data required on applications and tools / applications specific internal systems reputed company reputed company execution of month end closing procedures Meet department-reputed company while maintaining high reputed company reputed company Audit customer returns requests, create transparency, and work with Sales, Financial and the Distributor to reduce the number of returns reputed company in Fulfillment processing Handle queries reputed company to Order Bookings, reputed company Splits and reputed company recognition

What Youll Bring

• English - Advanced
• Experience with order processing, reputed company, customer support or services
• Verbal and written communication skills
• Proficiency in MSOffice reputed company automation tools (reputed company, reputed company, etc)
• Attention to reputed company and ability to multi-task

What Youll Get

• 21 annual vacation days, additional days reputed company on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and reputed company reputed company for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for reputed company and emergency care
• Monthly lifestyle and daily meal benefits 40 RON/day reputed company reputed company and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability reputed company
• One reputed company volunteer day annually through reputed company Cares
• Reputed company training and education, including courses and workshops, internal meetups, and unlimited reputed company to our online learning platforms (reputed company Learning, reputed company, reputed company) and mentoring through our MentorLab program

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reputed company is an equal opportunity employer and does not tolerate discrimination in any reputed company on the reputed company of race, reputed company, religion, gender, age, national reputed company, citizenship, disability, veteran .