Order Management Specialist

Check Point Software; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Check Point Software is seeking an Order Management Specialist to join our global Order Management & Support team. You will manage the order lifecycle with accuracy, handle discrepancies, and provide back-office support to distributors and internal partners.

The role emphasizes data integrity, collaboration with Finance/Sales/Legal, and ensuring compliant pricing. 1–2 years in related roles and strong English are required, with SAP experience a strong plus.

Qualifications

• 1–2 years of experience in Order Management or Sales Support.
• Proficient in English; strong written and verbal communication.
• Experience with SAP (ERP) greatly advantageous; MS Office skills required.

Responsibilities

• Order Processing: Review and process orders in SAP-ERP with high attention to detail.
• Problem Solving: Handle order discrepancies, billing issues, and licensing inquiries.
• Partner Support: Provide back-office support to global distributors and partners.
• Collaboration: Coordinate with Finance, Sales, Legal to facilitate deal booking.
• Data Integrity: Ensure data accuracy for financial reporting and revenue recognition.

Skills

English proficiency

Attention to detail

Multitasking

Education

Bachelor's degree

Tools

SAP

MS Office

Job description

Why Join Us

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

Key Responsibilities

We are looking for a professional and detail-oriented Order Management Specialist to join our global Order Management & Support team. In this role, you will act as a key focal point for our sales administration, managing the order lifecycle with a focus on accuracy, quality, and excellent service to our distributors and internal partners.

• Order Processing: Review and process orders in SAP-ERP with high attention to detail, ensuring compliance with business guidelines and pricing policies.
• Problem Solving: Proactively handle order discrepancies, billing issues, and licensing inquiries, ensuring smooth resolution for customers.
• Partner Support: Provide high-level back-office support to global distributors and partners regarding ordering processes and licensing logic.
• Collaboration: Coordinate effectively with internal departments (Finance, Sales, Legal) to facilitate deal booking.
• Data Integrity: Ensure data accuracy in the system to support financial reporting and revenue recognition.

Qualifications

• Experience: 1-2 years of experience in Order Management, Sales Support, or similar Operational roles – Required.
• Language Skills: Excellent English (Written & Verbal) is a must. Ability to communicate clearly with global teams.
• Technical Skills:
  • Experience with SAP (ERP) – Strong Advantage.
  • Proficient in MS Office (Excel, Outlook).
• Soft Skills:
  • Service-oriented with a "customer-first" approach.
  • Strong attention to detail and ability to work with financial data.
  • Ability to multitask and prioritize in a fast-paced environment.
• Education: Bachelor’s degree (Business/Commerce/Humanities).
• Availability: Flexible to work in shifts and support quarter-end peaks (extended hours during the last 2 weeks of the quarter).