Oracle Service Contract Functional Consultant

LNW India Solutions Private Limited; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Light & Wonder is seeking an Oracle Functional Specialist to support Oracle EBS Service Contracts, Installed Base and Order Management. You will lead configuration, testing and production support across modules, ensuring timely billing, pricing and entitlements while collaborating with cross-functional teams.

The role requires strong analytical skills, a Bachelor’s degree in CS/IS/Engineering, and 2–15 years of experience.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering or related field.
• 2–15 years of experience as an Oracle Functional Specialist with strong Oracle EBS OKS expertise.
• Hands-on experience in Oracle Installed Base (IB) and Order Management (OM).
• Strong understanding of contract billing, pricing, coverage, entitlements and renewals.

Responsibilities

• Configure and support Oracle Service Contracts (OKS) and Installed Base (IB).
• Support integration across modules such as OM, Inventory, Pricing, AR, and billing.
• Lead requirement gathering, functional design, testing, UAT coordination and deployment support.
• Collaborate with cross-functional teams to design and validate RICEFW components.
• Troubleshoot production issues and ensure minimal business disruption.
• Ensure compliance with standards, documentation, and change-management policies.
• Provide user training and best-practice recommendations to improve efficiency.
• Stay current with Oracle EBS updates, patches, and new Service Contracts functionalities.

Skills

Oracle EBS OKS

Oracle Installed Base

Order Management

Contract billing & pricing

Cross-functional collaboration

UAT coordination

RICEFW awareness

Analytical troubleshooting

Education

Bachelor’s degree in Computer Science / Information Systems / Engineering

Job description

Corporate

Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

Position Summary

Experience: 2 to 15 years

Work Mode: 4 days a week from office

Work timings: 2 Pm to 11 Pm

Key Responsibilities

• Configure and support Oracle Service Contracts (OKS) and Installed Base (IB).
• Support integration across related modules such as Order Management, Inventory, Pricing, Accounts Receivable, Advanced Pricing, Field Service, Manage contract creation, renewals, billing, pricing, and entitlements.
• Work with cross-functional teams across OM, AR, Pricing, Field Service, and Inventory.
• Lead requirement gathering, functional design and perform functional testing, UAT coordination, and production deployment support.
• Collaborate with technical teams to design and validate RICEFW components (Reports, Interfaces, Conversions, Extensions, Forms, Workflows).
• Troubleshoot and resolve production issues, ensuring minimal business disruption.
• Ensure compliance with organizational standards, documentation practices, and change-management policies.
• Provide user training, functional guidance, and best-practice recommendations to improve operational efficiency.
• Stay current with Oracle EBS updates, patches, and new functionalities in Service Contracts.

Qualifications

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
• 2 - 15 years of experience as an Oracle Functional Specialist with strong expertise in Oracle Service Contracts (OKS).
• Hands-on experience implementing and supporting Oracle Installed Base (IB) and Order Management (OM).
• Strong understanding of contract billing, advanced pricing, coverage, entitlements, and renewal processes.
• Experience working with SLA-driven environments and cross-functional service operations.
• Ability to analyze business processes and translate them into Oracle EBS configurations and solutions.
• Solid analytical, troubleshooting, and communication skills.
• Self-driven and strong coordination skills, able to work independently with technical, functional, and business user teams.
• Willing to support extended or off-hours activities when required.
• Familiarity with Oracle AIM/OUM methodologies.

Company Profile

Qualifications Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliverunforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players.We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices.