Oracle Service Contract Functional Consultant

Light & Wonder; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Light & Wonder Bengaluru is seeking an experienced Oracle Functional Specialist to implement and support Oracle EBS modules, including Service Contracts (OKS) and Installed Base (IB), with emphasis on integration to Order Management and pricing.

You will lead requirement gathering, functional design, testing, UAT coordination, and production deployment, collaborating with OM, AR, Pricing, Field Service and Inventory teams, while staying current with AIM/OUM methodologies and best practices.

Qualifications

• Bachelor's degree in computer science, information systems, engineering, or related field.
• 2-15 years of experience as an Oracle Functional Specialist with strong Oracle Service Contracts (OKS).
• Hands-on experience implementing and supporting Oracle Installed Base (IB) and Order Management (OM).
• Strong understanding of contract billing, advanced pricing, coverage, entitlements, and renewal processes.
• Experience in SLA-driven environments and cross-functional service operations.
• Ability to analyze business processes and translate them into Oracle EBS configurations and solutions.
• Solid analytical, troubleshooting, and communication skills.
• Self-driven with coordination skills; able to work independently with technical, functional, and business users.
• Familiarity with Oracle AIM/OUM methodologies.

Responsibilities

• Configure and support Oracle Service Contracts (OKS) and Installed Base (IB).
• Support integration across modules such as Order Management, Inventory, Pricing, Accounts Receivable, Advanced Pricing, and Field Service.
• Manage contract creation, renewals, billing, pricing, and entitlements.
• Work with cross-functional teams across OM, AR, Pricing, Field Service, and Inventory.
• Lead requirement gathering, functional design and perform functional testing, UAT coordination, and production deployment support.
• Collaborate with technical teams to design and validate RICEFW components (Reports, Interfaces, Conversions, Extensions, Forms, Workflows).
• Troubleshoot and resolve production issues, ensuring minimal business disruption.
• Ensure compliance with organizational standards, documentation practices, and change-management policies.
• Provide user training, functional guidance, and best-practice recommendations to improve operational efficiency.
• Stay current with Oracle EBS updates, patches, and new functionalities in Service Contracts.

Skills

Oracle OKS

Oracle IB

Order Management

Cross-functional collaboration

Functional design

Testing & UAT coordination

Production deployment

SLA-driven environments

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science / Information Systems / Engineering

Tools

Oracle EBS

Oracle AIM/OUM

Job description

Corporate:
Light & Wonder’s corporate team iscomprisedof incredibletalent thatworks across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

Position Summary

Experience: 2 to 15 years

Work Mode: 4 days a week from office

Work timings: 2 Pm to 11 Pm

Key Responsibilities

• Configure and support Oracle Service Contracts (OKS) and Installed Base (IB).

• Support integration across related modules such as Order Management, Inventory, Pricing, Accounts Receivable, Advanced Pricing, Field Service,

• Manage contract creation, renewals, billing, pricing, and entitlements.

• Work with cross-functional teams across OM, AR, Pricing, Field Service, and Inventory.

• Lead requirement gathering, functional design and perform functional testing, UAT coordination, and production deployment support.

• Collaborate with technical teams to design and validate RICEFW components (Reports, Interfaces, Conversions, Extensions, Forms, Workflows).

• Troubleshoot and resolve production issues, ensuring minimal business disruption.

• Ensure compliance with organizational standards, documentation practices, and change-management policies.

• Provide user training, functional guidance, and best-practice recommendations to improve operational efficiency.

• Stay current with Oracle EBS updates, patches, and new functionalities in Service Contracts.

Qualifications

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
• 2 - 15 years of experience as an Oracle Functional Specialist with strong expertise in Oracle Service Contracts (OKS).
• Hands-on experience implementing and supporting Oracle Installed Base (IB) and Order Management (OM).
• Strong understanding of contract billing, advanced pricing, coverage, entitlements, and renewal processes.
• Experience working with SLA-driven environments and cross-functional service operations.
• Ability to analyze business processes and translate them into Oracle EBS configurations and solutions.
• Solid analytical, troubleshooting, and communication skills.
• Self-driven and strong coordination skills, able to work independently with technical, functional, and business user teams.
• Willing to support extended or off-hours activities when required.
• Familiarity with Oracle AIM/OUM methodologies.

Qualifications