Oracle CX Billing - Director

PwC; Gurugram District; Sur place; INR 4 000 000 - 8 000 000; Plein temps

Résumé du poste

PwC India’s Acceleration Center is seeking an Oracle CX Billing Director to guide client-facing initiatives across Oracle lead-to-revenue, optimizing customer journeys from lead to revenue realization. You will direct strategy, nurture executive relationships, and manage multiple workstreams while mentoring future leaders within the practice.

You will oversee Oracle CX Billing solution design and delivery, translating business needs into practical strategies that span sales automation, marketing

Qualifications

• Bachelor’s degree in Business, Technology, Computer Science, or related domain (MBA preferred).
• 10–15+ years of CRM/CX technology experience with significant Oracle CX Cloud leadership.
• Proven experience delivering large-scale, multi-region Oracle CX transformation programs.
• Oral and written proficiency in English required.

Responsabilités

• Lead client-facing consulting efforts focused on Oracle lead to revenue solutions.
• Set strategic direction, drive business growth, and mentor leaders within the Oracle lead to revenue practice.
• Oversee design and delivery of Oracle CX Billing solutions and adoption across related capabilities.

Connaissances

CRM/CX leadership

Oracle CX Cloud

Executive communication

Cross-functional collaboration

Formation

Bachelor’s degree

MBA preferred

Outils

OIC

APIs

SOA

CRM architectures

Description du poste

Job Description:

Industry/Sector

Not Applicable

Specialism

Oracle

Management Level

Director

Job Description & Summary

The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Oracle CX Billing Director you will lead client-facing consulting efforts focused on Oracle lead to revenue solutions, helping clients optimize customer journey processes from lead generation through revenue realization. As a Director you will set strategic direction, drive business growth, and shape executive-level client relationships while guiding multiple workstreams and mentoring future leaders within our Oracle lead to revenue practice. In this role at PwC, you will oversee the design and delivery of Oracle CX Billing solutions, help translate business needs into practical application strategies, and support adoption across sales automation, marketing automation, and customer experience capabilities.

What You Must Have

• Bachelor’s degree in Business, Technology, Computer Science, or related domain (MBA preferred)


• 10–15+ years of experience in CRM/CX technology, with significant Oracle CX Cloud leadership experience.


• Proven experience delivering large-scale, multi-region Oracle CX transformation programs.


• At least a Bachelors degree


• At least 10 years of experience


• Oral and written proficiency in English required

What Sets You Apart

• Extensive experience across Oracle CX suite including Sales Cloud, Service Cloud, Eloqua, CPQ, Commerce, and Subscription Management, with strong knowledge of CRM architecture, integrations, and customer engagement ecosystems.


• Proven ability to translate business requirements into scalable technology solutions, leveraging expertise in OIC, APIs, SOA, customer data platforms, lead lifecycle management, and omnichannel experiences.


• Strong executive communication and influencing skills, with a track record of leading high-performing cross-functional teams and driving data-driven problem solving and strategic decision-making.


• Preference for at least one of the following fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science


• At least one of the following: Oracle Cloud certification in Lead-to-Revenue or related Oracle Customer Experience (CX) Revenue Cloud applications


• Translating Oracle CX Billing strategy into client-facing solutions


• Driving business growth across Oracle Lead-to-Revenue engagements


• Leading executive client conversations on billing and revenue topics


• Developing thought leadership for Oracle CX revenue cloud offerings


• Balancing technical, commercial, and delivery priorities effectively

Travel Requirements

Not Specified

Job Posting End Date

Requirements:

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