Oracle Cloud Support Consultant

Version 1; Bengaluru; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Version 1 seeks an Oracle Cloud Functional consultant to join our Bangalore based Oracle Cloud Functional Support team, forming part of Version 1’s ERP Practice. Candidate should be customer focused and process driven with great documentation skills.

The successful candidate will provide day-to-day application support for a variety of clients and work with technical consultants to deliver client requirements. Flexible/remote working arrangements are available.

Formación

• Minimum 1–2 years’ experience as an application support analyst or similar role.
• Experience in Oracle Cloud Financials, Procurement or HCM modules.

Responsabilidades

• Provide day to day application support for a variety of clients.
• Requirements gathering and documentation for business changes.
• Work with technical consultants to deliver client requirements.
• Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
• Assist with transitioning clients into support post Cloud implementation projects and from competitors.
• Identifying persistent problems and work with key stakeholders to address the root causes.
• Providing end user application and functionality training.
• Support all aspects of Cloud Quarterly Releases from Impact Assessment through testing and defect support
• Creating test plans and coordinating testing with the different stakeholders.
• Help ensure that MS ERP initiatives follow the proper planning, scheduling and management processes.
• Assist with risk management and change management on projects.

Conocimientos

Requirements gathering

Documentation

ITIL knowledge

Client liaison

Functional & technical problem solving

Defect tracking

Oracle Cloud reporting (Smart View)

Educación

Oracle Cloud Certification

Herramientas

Smart View reports

Descripción del empleo

Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’rean award-winning employer reflecting how our employees are at the very heartof whatwe do:

10+ years as a Great Place to Work in Ireland & UK

Best Workplace for Women in the UK & Ireland by GPTW

Best Workplace for Wellbeing in the UK by GPTW

We’rea corevalues drivencompany, we hire people who share our values, and we reward those who display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!.

Job Description

Version 1 seeks an Oracle Cloud Functional consultant.

The successful candidate will join our Bangalore based Oracle Cloud Functional Support team, forming part of Version 1’s ERP Practice. Candidate should be customer focused and process driven with great documentation skills.

Responsibilities:

• Provide day to day application support for a variety of clients.
• Requirements gathering and documentation for business changes.
• Work with technical consultants to deliver client requirements.
• Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
• Assist with transitioning clients into support post Cloud implementation projects and from competitors.
• Identifying persistent problems and work with key stakeholders to address the root causes.
• Providing end user application and functionality training.
• Support all aspects of Cloud Quarterly Releases from Impact Assessment through testing and defect support
• Creating test plans and coordinating testing with the different stakeholders.
• Help ensure that MS ERP initiatives follow the proper planning, scheduling and management processes.
• Assist with risk management and change management on projects.

Qualifications

Essential Qualifications:

• A minimum of 1-2 years’ experience as an application support analyst or similar role.
• Experience in Oracle implementations and/or upgrades
• Experience of any or all: General Ledger, Subledger Accounting, Payables, Payments, Receivables, Revenue Management, Advanced Collections, Bill Management, Budgetary Control, Cash Management, Tax, Expenses, Fixed Assets, Projects, HCM, Payroll, Absence, Time & Labour, Talent Management, Compensation and Recruiting
• Must have good experience translating business requirements and design into functional solutions
• ITIL process Knowledge
• Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking.
• Experience in configuring and supporting Smart View reports
• Functional and Technical problem investigation skills.
• Oracle Cloud Financials, Procurement or HCM Certification

Additional Information

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectivelybenefitfrom a share of our company's profits

Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme

Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance

Financial Wellbeing initiativesincluding;Pension, Private Healthcare Cover, Life Assurance, Financialadviceand an Employee Discount scheme

Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies

Educationalassistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat

Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.

Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.

Version1 is an equal opportunities employer.

We are committed to building a diverse,inclusiveand respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully,respectfullyand confidentially.