The Oracle Business Analyst supports the operations and customer service department on Oracle E-Business Suite (EBS) and other systems.
The role involves investigating, documenting, and understanding Oracle EBS components; gathering business requirements; providing daily production support; participating in system integration and user acceptance testing; and managing system changes.
The analyst also supports Oracle implementation, recommends process improvements, develops validation test plans and end-user documentation, and ensures consistency in system usage across all Banner locations.
Key Responsibilities
- Collaborating with business/department heads to elicit high-level requirements and capture business needs.
- Working with the development team to provide daily support for the Oracle EBS production environment.
- Participating in system integration testing and user acceptance testing with business users.
- Researching, designing, configuring, testing, documenting, and managing the implementation of system changes.
- Managing the impact of transaction and process changes across all business segments/locations.
- Developing validation test plans, end-user documentation, and training materials for customizations, upgrades, and patches.
- Providing expertise for IT projects and Oracle implementation support across Banner Engineering locations.
- Recommending process and system improvements to assist the business in achieving its goals.
- Re-engineering existing business system processes to leverage the capabilities of Oracle EBS and other signature applications.
- Investigating new modules, patches, and upgrades from Oracle and other providers.
Eligibility & Requirements
- Bachelor’s degree in Computer Science, Business, or a related field.
- 3+ years of experience gathering user requirements and understanding and interpreting requirements specifications.
- 3+ years of experience creating ad-hoc queries using query tools in Oracle SQL and PL/SQL.
- 3+ years of working experience in some of the following EBS modules:Inventory
- Advanced Pricing
- Purchasing
- Order Management (OM)
- Warehouse Management (WMS)
- 3+ years of experience training others on the use of Oracle EBS.
- Strong analytical and problem-solving skills, along with strong verbal and written communication skills.
- Strong understanding of the Oracle EBS environment and how features can be applied to Banner processes.