Oracle Apps Specialist

Jobtailor

Hyderabad

On-site

INR 900,000 - 1,300,000

Full time

14 days+

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Job summary

GSI Solutions is seeking an experienced Oracle Applications Support engineer to maintain production stability, coordinate code migrations, and resolve L1 incidents for the global GSI Solutions team.

You will engage with business users, collaborate with Automation & Integrations teams, monitor Oracle services, and drive post‑deployment validation and continuous improvement across multi‑vendor environments.

Qualifications

3+ years’ experience supporting Oracle Applications and Extension layers, at least 1 with Oracle Cloud application services.
Experience planning and implementing Cloud application services in a global company with multi-national, multi-vendor environment.
Proven track record of achieving service excellence, including maintaining positive stakeholder relationships and coordinating multi-disciplinary teams with internal and external resources.
Primary: Oracle APEX, Oracle Cloud Infrastructure, Oracle SQL/PLSQL Database, ORDS

Responsibilities

Provide production support to maintain environment stability and resolve L1 incidents.
Coordinate code migrations and validate deployments with post-deployment smoke tests.
Engage with Key Business Users to receive feedback and address issues or concerns.
Collaborate with GSI Automation & Integrations Teams and project teams to ensure availability, reliability, and performance of middleware systems.
Monitor Oracle Applications and Extension services across production to detect and elevate incidents according to SLAs.
Track incident trends and provide input to continuous improvement and automation initiatives.

Skills

Oracle APEX

Oracle Cloud Infrastructure

Oracle SQL/PLSQL Database

ORDS

Incident Management

Tools

Helix System

Arcadis policies for SLAs

Job description

Overview

Provides production support to maintain environment stability, coordinate code migrations, and resolve first-line incidents for the GSI Solutions team.
Proactively engages with Key Business Users to receive feedback, gauge satisfaction with systems, and address issues or concerns.
Collaborate with GSI Automation & Integrations Teams and project teams to ensure the availability, reliability, and performance of middleware systems.
Monitor Oracle the various Application & Extension services across production services to detect and elevate incidents according to SLAs.
Triage and resolve L1 incidents and service requests; elevate to L2/L3 with clear diagnostics and replication steps.
Validate deployments and run post-deployment smoke tests to confirm service stability.
Track incident trends and provide input to continuous improvement and automation initiatives.

Requirements

Minimum of 3 years’ experience supporting Oracle Applications and Extension layers, at least 1 of which with Oracle Cloud application services.
Demonstrated experience successfully planning and implementing Cloud application services in a global company with a multi-national, multi-vendor environment.
Proven track record of achieving service excellence, including maintaining positive stakeholder relationships and coordinating multi-disciplinary teams with internal and external resources.
Primary: Oracle APEX, Oracle Cloud Infrastructure, Oracle SQL/PLSQL Database, ORDS
Secondary: Helix system, Arcadis’ policies for SLAs, Problem escalation, Deployment processes.

Core Competencies

Demonstrates expertise in supporting Oracle Applications and Cloud services, ensuring system stability and performance through effective incident management and stakeholder engagement. Proven ability to collaborate with cross‑functional teams to drive continuous improvement and automation initiatives.

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