Optometrist

Lenskart; Chikkamagaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

Lenskart is seeking an Optometrist/Sr. Optometrist in Bangalore. The role blends clinical eye-check expertise with sales responsibilities, including patient education and product recommendations.

You will promote the free eye check-up, explain prescriptions, and drive conversion while ensuring post-sale service and stock accuracy. The ideal candidate has 1–6 years of optometry experience, strong customer-facing skills, and a passion for delivering a superior shopping experience through precise

Qualifications

• Experience 1 to 6 years in optometry or related eye-care field.
• Location: Bangalore, India.
• Familiarity with lens types, frames, and eye-care products.

Responsibilities

• Greet walk-in customers and guide them to the clinic, promoting the free eye check-up.
• Explain test procedures and durations to customers; convert check-ups into sales.
• Share prescriptions clearly and advise on single vision vs progressive lenses as appropriate.
• Assist in selecting lenses/frames based on customer needs and preferences.
• Achieve assigned sales targets for eye-check conversion and returns while following SOPs.
• Coordinate with customers for product pickup post-sale and verify lens accuracy before handover.
• Maintain store hygiene, stock counts, and showroom standards; ensure security of equipment.

Skills

Eye examination

Sales

Customer service

Product knowledge

Job description

Title - Optometrist/Sr. Optometrist

Reporting to - Store Manager

Skip Level - Areas Operations

About the Role

The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a pivotal role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience

• Optometrist is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up.
• Basis the eye test and the customer preference, he/she will share the requirements with the Sales Associate or Store Manager to present the customer with an optimal selection of products.
• During the eye check he/she is expected to thoroughly explain the process and duration to the customer. This opportunity may be used to strike a conversation to build a rapport with the customer and to convert the check-up into sales.
• Basis the eye check-up, he/she will share the prescription clearly and educate the customer about single vision and progressive lens, recommending the appropriate lens and/or frames.
• Optometrist is expected to achieve the assigned target for sales, eye-check conversion and returns, and follow all assigned SOPs diligently.
• Post making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.
• He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers.
• He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly.
• He/she must ensure the security of all Lenskart equipment.

Experience 1 to 6 Years Experience

Location- Bangalore