Optometrist

Lenskart; Begusarai; On-site; INR 180,000 - 260,000; Full time

Job summary

Lenskart in Begusarai, Bihar welcomes applications for a Customer Service Associate role focused on eye care walk-ins. You will greet customers and guide them to the clinic for free eye check-ups, ensuring a welcoming shopping experience.

Responsibilities include stocktakes, floor standards, POS usage, resolving concerns, and prioritizing customer needs to drive satisfaction. Freshers are welcome; a Diploma/Bachelor’s in Optometry is preferred.

Qualifications

• Diploma or Bachelor’s degree in Optometry.
• Freshers welcome; no prior work experience required.
• Strong rapport-building and customer relationship skills.
• Excellent communication and active listening.
• Able to adapt and learn in a dynamic environment.
• Proactive with ownership and customer satisfaction focus.

Responsibilities

• Greet and welcome walk-in customers to promote free eye check-ups.
• Participate in stocktakes and maintain sales floor standards.
• Familiarize with the POS system for smooth transactions.
• Commit to customer satisfaction by addressing concerns.
• Focus on customer needs to drive overall satisfaction.

Skills

Rapport building

Unspoken needs identification

Communication

Active listening

Adaptability

Ownership & accountability

Education

Diploma or Bachelor’s in Optometry

Job description

Job description

Responsibilities Area

• Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups.
• Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers.
• Familiarize with the POS system to ensure smooth and accurate transaction processing.
• Commit to customer satisfaction by addressing and resolving any customer concerns.
• Focus on customer needs, driving overall satisfaction.

Personal Attributes & Competencies:

Minimum qualification: Diploma or Bachelor's degree in Optometry

• Freshers are welcome to apply no prior work experience required
• Strong ability to build rapport and foster trusting relationships
• Skilled at identifying customers' unspoken needs and providing effective solutions
• Excellent communication and active listening skills
• Adaptability to changing environments and a willingness to learn
• Proactive in taking ownership of tasks with a focus on results and customer satisfaction
• Strong multitasking abilities and the capability to prioritize tasks effectively