Opportunity Manager

A.P. Moller - Maersk; Mumbai City; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

Maersk in Mumbai is seeking an Opportunity Manager to drive multi-product sales opportunities from identification to closure. You will coordinate customers, sales teams, product specialists, operations, and other stakeholders to maximize win rates and accelerate revenue growth through disciplined sales processes.

You will maintain CRM accuracy, support design and pricing, lead pipeline reviews, and address risks.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Sales, Marketing, or related field.
• 4-8 years of experience in sales operations, customer success, bid management, opportunity management, or commercial roles.
• Strong understanding of sales methodologies and opportunity management processes.
• Experience working with CRM platforms such as Salesforce, Dynamics 365, or similar.

Responsibilities

• Own and manage qualified sales opportunities from identification through closure.
• Coordinate cross-functional teams to develop customer-centric solutions and proposals.
• Drive opportunity planning, qualification, stakeholder mapping, and win strategies.
• Monitor opportunity progress and proactively address risks, blockers, and dependencies.
• Support account teams in solution design, pricing, and proposal development.
• Ensure all opportunities are accurately maintained in CRM systems.
• Conduct regular pipeline reviews and opportunity health assessments.
• Maintain forecast accuracy and provide visibility of key deals and revenue potential.
• Act as a key point of coordination during the sales cycle.
• Understand customer requirements and translate them into actionable internal plans.
• Facilitate customer presentations, workshops, and solution discussions.
• Support contract negotiations and commercial discussions where required.
• Collaborate with Sales, Product, Operations, Finance, Legal, and Procurement teams, as needed
• Ensure timely engagement of subject matter experts and decision-makers.
• Drive alignment across teams to meet customer commitments and deadlines.
• Track key opportunity metrics including pipeline value, conversion rates, win/loss ratios, and sales cycle duration.
• Prepare opportunity status reports for leadership reviews.
• Conduct win/loss analyses and identify improvement opportunities.

Skills

Opportunity management

Sales operations

CRM systems

Education

Bachelor's degree in Business, Supply Chain, Logistics, Sales, Marketing, or related field

Tools

Salesforce

Dynamics 365

Job description

Role Purpose

The Opportunity Manager is responsible for managing and driving multi product sales opportunities through the entire opportunity lifecycle, ensuring effective coordination between customers, sales teams, product specialists, operations, and other stakeholders.

The role focuses on maximizing win rates, ensuring high-quality opportunity management, maintaining CRM accuracy, and accelerating revenue growth through disciplined sales processes.

Key Responsibilities

Opportunity Management

• Own and manage qualified sales opportunities from identification through closure.
• Coordinate cross-functional teams to develop customer-centric solutions and proposals.
• Drive opportunity planning, qualification, stakeholder mapping, and win strategies.
• Monitor opportunity progress and proactively address risks, blockers, and dependencies.

Sales Support & Commercial Excellence

• Support account teams in solution design, pricing, and proposal development.
• Ensure all opportunities are accurately maintained in CRM systems.
• Conduct regular pipeline reviews and opportunity health assessments.
• Maintain forecast accuracy and provide visibility of key deals and revenue potential.

Customer Engagement

• Act as a key point of coordination during the sales cycle.
• Understand customer requirements and translate them into actionable internal plans.
• Facilitate customer presentations, workshops, and solution discussions.
• Support contract negotiations and commercial discussions where required.

Stakeholder Management

• Collaborate with Sales, Product, Operations, Finance, Legal, and Procurement teams, as and when needed
• Ensure timely engagement of subject matter experts and decision-makers.
• Drive alignment across teams to meet customer commitments and deadlines.

Performance & Reporting

• Track key opportunity metrics including pipeline value, conversion rates, win/loss ratios, and sales cycle duration.
• Prepare opportunity status reports for leadership reviews.
• Conduct win/loss analyses and identify improvement opportunities.

Required Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Sales, Marketing, or related field.
• 4-8 years of experience in sales operations, customer success, bid management, opportunity management, or commercial roles.
• Strong understanding of sales methodologies and opportunity management processes.
• Experience working with CRM platforms such as Salesforce, Dynamics 365, or similar.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.