Operations Team Member_Liability Operations-RPC Operations_Ahmedabad

Kotak Mahindra Bank Ltd; Ahmedabad District; On-site; INR 250,000 - 500,000; Full time

Job summary

Kotak Mahindra Bank Ltd is hiring for an Operations Team Member – Liability Operations in Gujarat. The role involves verification of branch documents, processing service requests within defined TATs, and maintaining accurate records for audit and compliance.

The candidate should be tech-savvy, process-oriented, and capable of clear communication with branch teams to resolve documentation queries and ensure high accuracy in operational tasks.

Qualifications

• Demonstrated attention to detail in documentation and data entry.
• Proficient in accurate data entry and record-keeping.
• Strong communication skills to interact with branch teams.
• Comfort with desktop/laptop systems and standard office software.
• Ability to ensure audit/compliance readiness in daily tasks.

Responsibilities

• Verify documents received for modifications from branches.
• Process service requests (SRs) within defined turnaround time (TAT).
• Ensure accuracy and completeness in documentation and data entry.
• Communicate with branch teams to resolve queries and clarify documentation issues.
• Maintain records and logs of processed requests for audit and compliance.
• Use desktop/laptop systems efficiently for operational tasks and reporting.

Skills

Attention to detail

Data entry

Communication

Tech-savvy

Audit compliance

Job description

The Operations Team Member – Liability Operations is responsible for handling documentation and service requests (SRs) related to liability products across branches. The role requires strong attention to detail, timely processing within defined TATs, and effective communication with branch teams to resolve queries. The ideal candidate should be tech-savvy, process-oriented, and capable of maintaining high accuracy in operational tasks.

• Verify documents received for modifications from various branches.
• Process service requests (SRs) within defined turnaround time (TAT).
• Ensure accuracy and completeness in documentation and data entry.
• Communicate with branch teams to resolve queries and clarify documentation issues.
• Maintain records and logs of processed requests for audit and compliance.
• Use desktop/laptop systems efficiently for operational tasks and reporting.