Operations Team Member_AFD SERVICES_0117_2767_1047066

Kotak Mahindra Bank; Vadodara; Sur place; INR 350 000 - 500 000; Plein temps

Résumé du poste

Kotak Mahindra Bank is seeking a Team Member for loan disbursement and maintenance activities in Vadodara. You will review loan applications, perform data entry, and ensure compliant processing while coordinating with sales and other teams to resolve queries.

This role emphasizes attention to detail, strong communication, and the ability to manage multiple loans and deadlines in a dynamic banking environment.

Qualifications

• Education in finance, business, or related field is beneficial.
• Experience in mortgage processing or related fields is preferred.
• Proficiency with mortgage processing software and MS Office.
• Strong attention to detail and documentation accuracy.
• Excellent verbal and written communication with clients and colleagues.
• Organizational ability to handle multiple loans and deadlines.

Responsabilités

• Review loan applications and documents for completeness and accuracy.
• Enter data, coordinate with sales, and resolve queries.
• Ensure loans comply with bank process notes and guidelines.
• Monitor processing timelines to meet deadlines.
• Prepare daily MIS files and update CERSAI/ROC and KYC details.
• Validate OD limits using LLI sheet and update exposure in GleMS.
• Handle customer requests to adjust part payments, refunds, or reversals.
• Resolve issues that arise during loan processing.

Connaissances

Application Review

Data Entry

Compliance

Timeline Management

MIS Reporting

OD Limit Management

Maintenance Activities

Problem Solving

Communication

Attention to Detail

Organizational Skills

Formation

Finance degree

Outils

Finacle

GLEMS

CERSAI

ROC

Description du poste

Job Description – Team member Loan disbursement and Maintenance activity

Key Responsibilities

1. Application Review:
   - Review loan applications and supporting documents from borrowers to ensure completeness and accuracy.
2. Data Entry:
   • Ensuring on adherence of all internal process check list, co-ordinating with sales team to get the queries resolved.
   • Validation of loan prospect details in salesforce application with documents and boarding of loan into core application
   • Updation of multiple parameter like insurance details, asset details, repayment details and other critical details in core application
3. Compliance:
   • Ensure that all loans comply with bank process notes and guidelines.
4. Timeline Management:
   • Monitor timelines for loan processing to ensure that loans are processed in a timely manner and meet closing deadlines.
5. Control MIS action:
   • Preparation of daily outward and inward file for all the file movement
   • Updation of CERSAI and ROC’s
   • Updation of customer KYC details in bank application
6. OD limit management:
   • Validating the document and OD requirement basis the LLI sheet and setting of OD limit in finacle application.
   • Updation of bank level exposure of customer in glems application.
7. Maintenance activity
   • Handling customer request to make necessary changes in customer CRN
   • Handling customer request to adjust part payments in loan
   • Handling customer request in processing excess refund in loan account
   • Handling customer in reversal of charges
   • Customer receipt accounting in core application
8. Problem-Solving
   • Address any issues or challenges that arise during the processing of loans, working to resolve them efficiently.

Skills and Qualifications

• Education: Requires a degree in finance, business, or a related field can be beneficial.
• Experience: Previous experience in mortgage processing or related fields is often preferred.
• Technical Skills: Proficiency in mortgage processing software and Microsoft Office Suite.
• Attention to Detail: Strong analytical skills with an emphasis on accuracy in documentation.
• Communication Skills: Excellent verbal and written communication skills for effective interaction with clients and colleagues.
• Organizational Skills: Ability to manage multiple loans and tasks simultaneously while adhering to deadlines.