Operations Team Member_AFD SERVICES_0117_1288_1041476

Kotak Mahindra Bank; Maharashtra; On-site; INR 279,000 - 502,000; Full time

Job summary

Kotak Mahindra Bank in Maharashtra is seeking a meticulous loan processing team member to review applications, ensure completeness, and coordinate with sales to resolve queries. You will validate documents, update core system data, and monitor timelines to ensure timely loan closings.

The role requires attention to detail, strong communication, and the ability to manage multiple loans simultaneously while adhering to bank guidelines.

Qualifications

• Degree in finance, business, or related field is required or beneficial.
• Experience in mortgage processing or related fields is preferred.
• Proficiency in mortgage processing software and Microsoft Office Suite.
• Strong analytical skills with accuracy in documentation.
• Excellent verbal and written communication skills.
• Ability to manage multiple loans and tasks with deadlines.

Responsibilities

• Review loan applications and supporting documents for completeness and accuracy.
• Coordinate with sales team to resolve queries and ensure process adherence.
• Validate loan prospect details in Salesforce with documents and boarding into core system.
• Update insurance, asset, repayment, and other loan details in core application.
• Ensure loans comply with bank process notes and guidelines.
• Monitor timelines to ensure timely loan processing and closing deadlines.
• Prepare daily outward and inward files for all file movements.
• Update CERSAI and ROC records and customer KYC details.
• Validate documents and determine OD limits in Finacle per LLI sheet.
• Update customer exposure in Gleems system and handle customer requests.

Skills

Mortgage processing experience

Attention to detail

Communication skills

Organizational skills

Education

Degree in finance or business or related field

Tools

Microsoft Office Suite

Mortgage processing software

Job description

Key Responsibilities

Job Description – Team member Loan disbursement and Maintenance activity

• Application Review:
• Review loan applications and supporting documents from borrowers to ensure completeness and accuracy.
• Data Entry:3. Ensuring on adherence of all internal process check list, co-ordinating with sales team to get the queries resolved.
• Validation of loan prospect details in salesforce application with documents and boarding of loan into core application
• Updation of multiple parameter like insurance details, asset details, repayment details and other critical details in core application
• Compliance:7. Ensure that all loans comply with bank process notes and guidelines.
• Timeline Management:9. Monitor timelines for loan processing to ensure that loans are processed in a timely manner and meet closing deadlines.
• Control MIS action:11. Preparation of daily outward and inward file for all the file movement
• Updation of CERSAI and ROC's
• Updation of customer KYC details in bank application
• OD limit management:15. Validating the document and OD requirement basis the LLI sheet and setting of OD limit in finacle application.
• Updation of bank level exposure of customer in glems application.
• Maintenance activity18. Handling customer request to make necessary changes in customer CRN
• Handling customer request to adjust part payments in loan
• Handling customer request in processing excess refund in loan account
• Handling customer in reversal of charges
• Customer receipt accounting in core applicationProblem-Solving:
• Address any issues or challenges that arise during the processing of loans, working to resolve them efficiently.

Skills And Qualifications

• Education: Requires a degree in finance, business, or a related field can be beneficial.
• Experience: Previous experience in mortgage processing or related fields is often preferred.
• Technical Skills: Proficiency in mortgage processing software and Microsoft Office Suite.
• Attention to Detail: Strong analytical skills with an emphasis on accuracy in documentation.
• Communication Skills: Excellent verbal and written communication skills for effective interaction with clients and colleagues.
• Organizational Skills: Ability to manage multiple loans and tasks simultaneously while adhering to deadlines.