Operations Support Agent

FedEx; Ernakulam; Presencial; INR 300.000 - 600.000; Jornada completa

Descripción de la vacante

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. seeks an Operations Support professional to ensure timely completion of defined processes with accuracy and compliance.

The role involves identifying anomalies and using established rules to resolve issues, with escalation to senior team members for complex cases. The position emphasizes Microsoft Office/PC proficiency, planning, organizing, and strong interpersonal and problem-solving skills to support daily operations

Formación

• Accuracy and attention to detail required.
• Proficient in Microsoft Office and PC skills.
• Strong planning and organizing abilities.
• Good interpersonal and problem-solving skills.

Responsabilidades

• Complete defined processes on time with accuracy and compliance.
• Identify anomalies and resolve per rules; escalate to seniors when needed.

Conocimientos

Microsoft Office

Attention to detail

Planning & organizing

Interpersonal skills

Problem solving

Descripción del empleo

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world-from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Company:

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City:

Cochin

Scheduled Weekly Hours:

48

Worker Type:

Regular

Posting Start Date

22-Oct-2026

Posting Close Date:

4-Nov-2026

Job Family:

FXE-MEISA: Operations Support Agent

Position Summary:

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escape to senior team members.

Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills