Operations Supervisor

Avia Solutions Group; Mumbai; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Professional development opportunities

Unlimited access to LinkedIn Learning courses

Job summary

Avia Solutions Group is looking for an experienced Operations Supervisor to join our team in Mumbai, India. The successful candidate will oversee day-to-day operational activities, ensuring efficient and accurate service delivery across all operations.

Responsibilities include supervising tasks, monitoring performance, ensuring compliance with policies, and maintaining strong relationships with clients and suppliers. We offer a competitive salary and comprehensive benefits as well as professional development opportunities.

Qualifications

• Minimum 3–5 years of experience in an operations environment, preferably in aviation.
• Experience supervising or supporting operational teams in a fast-paced environment.
• Ability to manage multiple priorities under time-sensitive conditions.

Responsibilities

• Oversee day-to-day operational activities to ensure efficient service delivery.
• Support improvement of operational procedures to enhance efficiency.
• Monitor operational performance and identify inefficiencies.

Skills

Organisational skills

Problem-solving skills

Communication skills

Attention to detail

Team player

Job description

Are you ready to charter your own career?

The runway to success in global aviation begins here…

Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? We are looking for an experienced Operations Supervisor to join our team in Mumbai, India.

Purpose of Role

• Oversee day-to-day operational activities to ensure efficient, accurate, and timely service delivery across all operations
• Support the implementation and continuous improvement of operational processes, workflows, and team performance
• Coordinate with internal teams, clients, and suppliers to ensure seamless service delivery and maintain high service standards

Responsibilities

• Supervise daily operational activities, ensuring all tasks are completed accurately and within required timeframes
• Support the implementation and improvement of operational procedures to enhance efficiency and consistency
• Monitor operational performance, identify inefficiencies, and elevate improvement opportunities
• Coordinate team workload, resources, and operational coverage to meet business demands
• Provide guidance, training, and support to Operations / Duty Officers to maintain high performance standards
• Ensure compliance with company policies, regulatory requirements, and operational standards
• Liaise with suppliers, partners, and internal stakeholders to ensure smooth operational execution
• Monitor service quality and resolve operational issues in a timely manner
• Maintain strong relationships with clients, suppliers, and internal stakeholders
• Support business development activities during non-operational periods, including client engagement and identifying new opportunities
• Ensure timely and accurate communication across teams and stakeholders
• Meet operational KPIs related to efficiency, accuracy, and service quality

Qualifications

• Minimum 3–5 years of experience in an operations environment (aviation experience preferred)
• Experience supervising or supporting operational teams in a fast-paced environment
• Strong organisational and problem-solving skills
• Ability to manage multiple priorities under time-sensitive conditions
• Excellent communication and stakeholder management skills
• Strong attention to detail and commitment to operational excellence
• Team player with a proactive and solution-oriented mindset

What We Offer

• Competitive salary
• Comprehensive benefits package
• Opportunity to join a global company and be part of a diverse international team
• Professional development and career opportunities
• Unlimited access to thousands of courses on LinkedIn Learning platform

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This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.