Operations Manager US Healthcare

Aetos Healthcare; India; Remote; INR 8,571,000 - 11,429,000; Full time

Job summary

Aetos Healthcare is seeking an experienced Operations Manager to independently manage our US healthcare operations, including RPM, CCM, RTM, and BHI. You will lead patient enrollment, monitoring, and care coordination across US physicians and India-based teams, ensuring compliance with HIPAA and CMS requirements.

The role requires strong experience in US physician practice workflows, staff management, and patient engagement, with the ability to work US business hours from India.

Qualifications

• 5–10 years of US healthcare operations experience.
• Strong team leadership and patient engagement abilities.
• Experience coordinating with US physician practices and clinics.
• Knowledge of Medicare, payer processes, and HIPAA.
• Excellent English communication and ability to work US hours from India.

Responsibilities

• Manage RPM, CCM, RTM, and BHI operations daily.
• Lead enrollment, monitoring, follow-ups, and care coordination.
• Oversee US staff and India-based operations teams.
• Coordinate with US physicians and practice managers.
• Oversee onboarding of new physician practices and implementations.
• Maintain dashboards and reports on performance and productivity.

Skills

US healthcare operations

Team management

Patient engagement

Physician practice coordination

HIPAA compliance

Tools

eClinicalWorks

Job description

Role & responsibilities

Aetos Healthcare is a physician founded and physician led US healthcare company providing clinical and operational services to physician practices in Texas and Indiana.

We are hiring an experienced Operations Manager to independently manage our US healthcare operations, including Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Remote Therapeutic Monitoring (RTM), Behavioral Health Integration (BHI) and Collaborative Care Management (CoCM).

The ideal candidate must have strong experience in US healthcare operations, team management, patient engagement and physician practice coordination.

Key Responsibilities

• Manage daily RPM, CCM, RTM and BHI operations.
• Lead patient enrollment, monitoring, follow ups and care coordination teams.
• Manage US clinical staff and India based operations teams.
• Coordinate directly with US physicians and practice managers.
• Oversee new physician practice onboarding and implementation.
• Monitor patient enrollment, engagement, retention and productivity.
• Ensure accurate documentation and billing readiness.
• Coordinate with RCM teams for eligibility verification, claims and denials.
• Maintain operational dashboards and performance reports.
• Develop SOPs and improve operational efficiency.
• Ensure HIPAA compliance and adherence to applicable CMS requirements.
• Identify opportunities to improve patient enrollment and operational profitability.

Required Qualifications

• 5-10 years of US healthcare operations experience.
• Minimum 2 years of team management experience.
• Experience managing at least 1520 employees preferred.
• Strong understanding of US physician practice workflows.
• Experience in patient engagement, care coordination or clinical support operations.
• Knowledge of Medicare, EHR systems and healthcare billing processes.
• Excellent English communication skills.
• Ability to work independently during US business hours.

Preferred Experience

• RPM / CCM / RTM operations
• Medicare care management programs
• Clinical operations management
• US physician practice management
• eClinicalWorks or similar EHR systems
• Healthcare BPO operations

Preferred candidate profile

We are looking for a hands on operations leader who can take complete ownership of daily operations, manage teams, communicate confidently with US physicians and ensure measurable improvements in productivity, patient enrollment and service quality.

Candidates with direct RPM or CCM operations experience will be preferred.

Why Join Aetos Healthcare?

Join a growing US healthcare company led by a physician entrepreneur with 25 years of US healthcare experience. Work directly with leadership and take responsibility for scaling established clinical operations serving physician practices in Texas and Indiana.