Operations Manager

R1 RCM Global Private Limited; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

R1 RCM Global Private Limited invites seasoned professionals to join our US healthcare billing operations in Gurugram. This role targets assistants managers to managers with 10+ years of experience in US healthcare billing, offering exposure to payer processes and denials management.

You will work in a 24x7 environment with night shifts, handling accounts within defined timelines, analyzing rejection reasons, and collaborating with teams to improve cash flow and accuracy.

Qualifications

• Graduate in any discipline from a recognized educational institute.
• Strong analytical skills and proficiency with MS Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills.

Responsibilities

• Process US healthcare accounts accurately within defined timelines.
• Handle payer rejections with accuracy and timely follow-up.
• Adapt to a 24×7 environment and night shifts.
• Collaborate with teams to optimize billing processes and improve cash flow.

Skills

Analytical skills

Communication skills

Healthcare knowledge

Medicare/Medicaid knowledge

Education

Graduate in any discipline

Tools

MS Word

MS Excel

PowerPoint

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

Role Objective:

To bill out medical accounts with accuracy within defined timelines and reduce rejections for payers.

Preferred Profile: Assistant Managers, Deputy Managers, or Managers with minimum 10+ years of overall experience in US Healthcare operations.

Essential Duties and Responsibilities:

• Process Accounts accurately basis US medical billing within defined TAT
• Able to process payer rejection with accuracy within defined TAT.
• 24*7 Environment, Open for night shifts
• Good analytical skills and proficiency with MS Word, Excel, and PowerPoint

Qualifications:

• Graduate in any discipline from a recognized educational institute.
• Good analytical skills and proficiency with MS Word, Excel, and PowerPoint.
• Good communication Skills (both written & verbal)

Skill Set:

• Candidate should have good healthcare knowledge.
• Candidate should have knowledge of Medicare and Medicaid.
• Ability to interact positively with team members, peer group and seniors.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world.

We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

To learn more, visit: r1rcm.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.