Operations Manager_ Malayalam

Star Health Insurance; Bengaluru; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Star Health Insurance in Bengaluru, Karnataka, invites a seasoned professional to lead branch operations, drive sales, and mentor a high-performing team across multiple locations.

The role emphasizes general and health insurance sales, floor management, KPI-driven growth, and cross-functional collaboration to achieve targets. 8–13 years of experience and Malayalam proficiency are required.

Qualifications

• 8-13 years of experience in insurance with branch or floor management.
• Strong knowledge of direct channel and floor operations with target planning.
• Proven leadership for high-performing teams across locations.
• Experience in General Insurance and Health Insurance sales.
• Malayalam language proficiency.

Responsibilities

• Manage branch operations to ensure sales performance and customer satisfaction.
• Develop strategies for general insurance and health insurance sales and lead the team.
• Oversee floor management, direct channel sales, and target achievement.
• Monitor KPIs to drive growth and improvements.
• Coordinate with cross-functional teams to achieve targets.

Skills

Branch management

Floor management

Direct channel sales

Target planning

Leadership

Job description

Roles and Responsibilities

• Manage branch operations, ensuring efficient sales performance and customer satisfaction.


• Develop and implement strategies for general insurance sales, health insurance sales, and team handling.


• Oversee floor management, direct channel sales, and target achievement to meet business objectives.


• Monitor and analyze key performance indicators (KPIs) to drive growth and improvement.


• Ensure effective communication with cross-functional teams to achieve targets.

Desired Candidate Profile

• 8-13 years of experience in insurance industry with expertise in branch management, floor management, or similar roles.


• Strong understanding of direct channel sales, direct sales, floor operations, and target planning/achievement principles.


• Excellent leadership skills with ability to manage high-performing teams across multiple locations.


• Proficiency in General Insurance Sales and Health Insurance Sales knowledge is essential.

• Candidate should be proficient in Malayalam.