Operations Manager

Amazon; Thane; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ASSPL - Maharashtra is seeking an Operations Manager to lead a large team and own end-to-end outbound operations, including FCD, Changeops or IB. You will drive Six Sigma level cost efficiencies and implement Brilliant Basics initiatives at regional and national scales.

The role emphasizes building leadership, safety, quality, and productivity with strong stakeholder management, process improvements, and capacity planning to meet daily objectives.

Qualifications

• 3+ years of Amazon (blue badge/FTE) experience.
• Bachelor's degree or equivalent.
• Proven leadership of large teams is preferred.

Responsibilities

• Ensure a safe work environment for all associates
• Lead and supervise a team of Area Managers and TLs in Outbound Operations
• Oversee safety, quality, productivity and delivery performance of Outbound Operations
• Strategic planning, forecasting, performance appraisal and staffing assessments
• Plan capacity and align with cross-functional teams to meet building objectives
• Drive process improvements and apply best practices across operations

Skills

Amazon experience

People management

Education

Bachelor's degree or equivalent

Job description

Job Description

A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives

Description

Job Title: Operations Manager

Job Description

A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives

Responsibilities

• Ensure a safe work environment for all associates
• Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
• Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
• Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
• Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
• Ensuring Building heath and inventory metrics with best in class quality metrics
• Ensure BM rates and OP2 throughput deliverables
• Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
• Proactively identify and lead process improvement initiatives
• Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
• Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
• Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
• Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
• Manage People and team development
• Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
• Create leaders and talent pipeline. Good stake holder management and project management skills
• Do cross functional and cross mile interfacing and take up for the best practices and initiatives

Basic Qualifications

• 3+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• Bachelor's degree or equivalent

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Company

ASSPL - Maharashtra

Job ID: A10471850