Operations Executive

Integrafms; Chennai; On-site; INR 300,000 - 540,000; Full time

Job summary

GoIntegra Facility Management Private Limited in Chennai is seeking an Operations Executive to monitor day-to-day site operations from the back office, track performance, staffing, and KPIs, and coordinate with site teams to ensure smooth service delivery.

The role requires 3+ years in FM, knowledge of facility operations, and experience with both technical and soft services. Salary is based on experience; location is Guindy, Chennai.

Qualifications

• Minimum 3+ years of experience in the Facility Management (FM) industry is mandatory.
• Any educational qualification is acceptable.
• Knowledge of day-to-day facility operations.
• Experience in handling both Technical and Soft Services is preferred.

Responsibilities

• Monitor day-to-day operations of residential sites from the back office.
• Track site performance, staffing, attendance, and deployment with support from OMs.
• Oversee housekeeping, security, technical, and horticulture services.
• Schedule and conduct monthly back-office review meetings with the Operations Team.
• Ensure monthly operational metrics/KPIs are submitted on time.
• Review metrics against targets and drive performance improvements.
• Identify performance gaps and implement corrective actions.
• Coordinate with Facility Managers and Site Teams for smooth operations.
• Track client complaints and ensure timely closure.
• Monitor statutory compliance, SOP adherence, and service quality.
• Analyze operational reports to identify improvement areas.
• Coordinate with HR, Finance, Procurement, and Operations for site needs.
• Prepare monthly management reports on operational performance and issues.
• Escalate critical operational issues with proposed actions.

Skills

Facility operations knowledge

Staffing & KPI tracking

Back-office coordination

Technical and Soft Services experience

Education

Any educational qualification

Job description

GoIntegra facility management | Full time

Operations Executive

Chennai City Corporation, India | Posted on 11/02/2026

1. 1. Monitor the day-to-day operations of all residential sites from the back office.
2. 2. Track site performance, staffing, attendance, and manpower deployment with support from the Operations Managers (OMs).
3. 3. Monitor facility management activities including housekeeping, security, technical, and horticulture services.
4. 4. Schedule and conduct **monthly back-office review meetings with the Operations Team** to review site performance and operational progress.
5. 5. Ensure Operations Managers submit **monthly operational metrics/KPIs** within the defined timeline.
6. 6. Review the submitted monthly metrics against assigned targets and ensure the Operations Team is achieving the required performance levels.
7. 7. Identify performance gaps, prepare corrective action plans, and follow up with the respective Operations Managers until closure.
8. 8. Coordinate with Facility Managers and Site Teams to ensure smooth and efficient operations.
9. 9. Track client complaints, escalations, and ensure timely closure.
10. 10. Monitor statutory compliance, SOP adherence, and service quality across all sites.
11. 11. Analyse operational reports and identify areas requiring improvement or corrective action.
12. 12. Coordinate with HR, Finance, Procurement, and Operations teams for site requirements.
13. 13. Prepare and provide **monthly management reports** covering operational performance, KPI achievement, major issues, corrective actions, and overall site status.
14. 14. Escalate critical operational issues and target deviations to management with recommended action plans.

? URGENT HIRING – FACILITY EXECUTIVE

Company: GoIntegra Facility Management Private Limited

Job Location: Guindy, Chennai

Required Skills & Eligibility:

Minimum 3+ years of experience in the Facility Management (FM) industry is mandatory.

Any educational qualification is acceptable.

Knowledge of day-to-day facility operations.

Experience in handling both Technical and Soft Services is preferred.

Salary: Based on experience and performance.