Operations Management Fresher

Cloud Counselage Pvt Ltd; Mumbai; On-site; INR 300,000 - 400,000; Full time

Benefits offered by this job

Flexibility in working hours

Performance-linked stipend

Mentorship from senior leadership

Career progression pathway

Job summary

A leading social enterprise is seeking Operations Management Interns/Trainees in Mumbai, India. Ideal for fresh graduates eager to build a career in operations, this role emphasizes execution excellence and coordination of large-scale initiatives. Interns will transition to Operations Executives based on performance, gaining valuable experience and mentorship within a collaborative team environment. This is an exciting, flexible opportunity with no cost to candidates, featuring a performance-linked stipend and benefits equivalent to a premium operations training program.

Qualifications

• Passion for a career in Operations.
• Prior internship experience in operations is a plus.
• Working laptop and stable internet connection (mandatory).
• Energetic, self-motivated, and passionate about youth empowerment.
• Strong leadership skills with ability to manage teams.

Responsibilities

• Support the execution of city-level and regional initiatives.
• Coordinate end-to-end operations for employability programs.
• Assist in onboarding colleges into the IAC ecosystem.
• Support planning and execution of webinars, workshops, and events.
• Prepare weekly and monthly reports on program execution.

Skills

Excellent communication (verbal & written)

Interpersonal and relationship-building skills

Event management and program coordination

Stakeholder management

Community engagement mindset

Comfort with digital collaboration tools

Planning, coordination, and reporting abilities

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Canva

Zoom

LinkedIn

WhatsApp

CRM

Job description

About the job Operations Management Intern/Trainee

Looking for fresh graduates who want to build a career in operations, program execution, stakeholder coordination, and large-scale initiative management.

This role focuses on execution excellence—ensuring that academic partnerships, student programs, events, and community initiatives run smoothly, on time, and as per defined SOPs.

They will start as an Operations Intern, progress to an Operations Trainee, and eventually transition into a full-time Operations Executive, subject to performance and business requirements.

1. Operations & Program Execution

• Support the execution of city-level and regional initiatives under Cloud Counselage and IAC
• Coordinate end-to-end operations for employability programs, internships, and academic initiatives
• Ensure adherence to defined processes, timelines, and SOPs
• Track daily operational tasks and ensure smooth on-ground and virtual execution

2. Academic & Institutional Operations

• Assist in onboarding colleges and universities into the IAC ecosystem
• Coordinate with college authorities, faculty, placement cells, and entrepreneurship cells
• Support MoU coordination, faculty programs, student onboarding, and institutional follow-ups
• Maintain accurate records of academic partnerships and program participation

3. Event & Activity Operations

• Support planning and execution of webinars, workshops, hackathons, mentorship sessions, career fairs, and campus events
• Coordinate logistics, registrations, communication, and scheduling
• Ensure operational readiness and compliance with event guidelines
• Track attendance, participation, and feedback for each activity

4. Community & Volunteer Operations

• Coordinate with student volunteers, community champions, and campus coordinators
• Support task allocation, progress tracking, and follow-ups
• Ensure consistency in execution across colleges and regions
• Act as an operational point of contact for assigned institutions

5. Reporting & Impact Tracking

• Handle and resolve IAC Member queries
• Maintain operational dashboards, trackers, and documentation
• Prepare weekly and monthly reports on program execution and engagement metrics
• Share insights, challenges, and improvement suggestions with central teams
• Document best practices and success stories from operations
• Passion for a career in Operations
• Bachelor's degree or equivalent in any field
• Prior internship experience in operations is a plus
• Working laptop and stable internet connection (mandatory)
• Excellent interpersonal and relationship-building skills
• Event management and program coordination experience
• Excellent communication (verbal & written) and presentation skills
• Stakeholder management especially with academic institutions
• Community engagement mindset with empathy and leadership
• Comfort with digital collaboration tools (Google Workspace, Canva, Zoom, LinkedIn, WhatsApp, CRM, etc.)
• Energetic, self-motivated, and passionate about youth empowerment
• Leadership skills with ability to manage teams and handle multiple colleges
• Strong planning, coordination, and reporting abilities
• Be part of an award-winning organization recognised for Best Team Culture; transforming the future of work and employability
• Strong opportunity to be absorbed as an Operation Executive upon successful completion of traineeship.
• Work in a collaborative, inclusive, and supportive team environment
• A well-defined career progression pathway: Intern > Trainee > Operations Executive
• Practical experience in understanding, applying, and implementing operation processes.
• Mentorship and guidance directly from senior leadership and domain experts.
• Exposure to different software and applications.
• Opportunity to learn new tools.
• 5-day work week, flexible working hours, and hybrid work setup.
• Performance-linked stipend for the initial 3-month internship, disbursed at the end of the 3-month full-time internship period only upon upon satisfactoryperformance.

This opportunity provides benefits equivalent to a premium Operations training program valued at INR 3-4 lakhs in the market. However, as a social enterprise committed to eradicating unemployability, Cloud Counselage offers this comprehensive experience at no cost to the candidate.

Job Location: Remote

NOTE: Our noble initiative 'IAC VISION 2030' @ https://www.cloudcounselage.com/vision2030 would bring 85 MN (8.5 Cr.) global jobs to India by 2030 which otherwise would go vacant due to global talent shortage. This would provide employment and career opportunities for millions of job-ready interns, freshers, professionals and entrepreneurs through our Industry Academia Community (IAC). By submitting your application, you become a free member of IAC (5 Lakh+ Members from 74+ Countries).