Operations Intern/Trainee

Cloud Counselage; Mumbai; On-site; INR 167,400 - 279,000; Full time

Benefits offered by this job

Hybrid work setup

5-day work week

Stipend during internship

Career progression Intern → Trainee →/

Mentorship from leadership

Job summary

Cloud Counselage is seeking fresh graduates for an Operations Intern role, focusing on executing city-level and regional initiatives, coordinating student programs, internships, and campus partnerships across India.

The path progresses from Intern to Trainee to Operations Executive, with hybrid work, a 5-day work week, and a stipend during the internship period. Candidates gain hands-on experience in operations and program coordination.

Qualifications

• Bachelor's degree or equivalent in any field.
• Prior internship experience in operations is a plus.
• Working laptop and stable internet connection mandatory.
• Excellent interpersonal and relationship-building skills.

Responsibilities

• Support execution of city-level and regional initiatives under Cloud Counselage and IAC.
• Coordinate end-to-end operations for employability programs, internships, and academic initiatives.
• Ensure adherence to defined processes, timelines, and SOPs.
• Track daily operational tasks and ensure smooth on-ground and virtual execution.
• Assist in onboarding colleges and universities into the IAC ecosystem.
• Coordinate with college authorities, faculty, placement cells, and entrepreneurship cells.
• Support MoU coordination, faculty programs, student onboarding, and institutional follow-ups.
• Maintain accurate records of academic partnerships and program participation.
• Support planning and execution of webinars, workshops, hackathons, mentorship sessions, career fairs, and campus events.
• Coordinate logistics, registrations, communication, and scheduling.
• Ensure operational readiness and compliance with event guidelines.
• Track attendance, participation, and feedback for each activity.

Skills

Operations mindset

Interpersonal skills

Event coordination

Stakeholder management

Communication skills

Leadership

Willingness to travel

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Canva

Zoom

CRM

LinkedIn

WhatsApp

Job description

Looking for fresh graduates who want to build a career in operations, program execution, stakeholder coordination, and large-scale initiative management.

This role focuses on execution excellence ensuring that academic partnerships, student programs, events, and community initiatives run smoothly, on time, and as per defined SOPs.

They will start as an Operations Intern, progress to an Operations Trainee, and eventually transition into a full‑time Operations Executive, subject to performance and business requirements.

Responsibilities

• Operations & Program Execution
  • Support the execution of city-level and regional initiatives under Cloud Counselage and IAC
  • Coordinate end-to-end operations for employability programs, internships, and academic initiatives
  • Ensure adherence to defined processes, timelines, and SOPs
  • Track daily operational tasks and ensure smooth on‑ground and virtual execution
• Academic & Institutional Operations
  • Assist in onboarding colleges and universities into the IAC ecosystem
  • Coordinate with college authorities, faculty, placement cells, and entrepreneurship cells
  • Support MoU coordination, faculty programs, student onboarding, and institutional follow‑ups
  • Maintain accurate records of academic partnerships and program participation
• Event & Activity Operations
  • Support planning and execution of webinars, workshops, hackathons, mentorship sessions, career fairs, and campus events
  • Coordinate logistics, registrations, communication, and scheduling
  • Ensure operational readiness and compliance with event guidelines
  • Track attendance, participation, and feedback for each activity
• Community & Volunteer Operations
  • Coordinate with student volunteers, community champions, and campus coordinators
  • Support task allocation, progress tracking, and follow‑ups
  • Ensure consistency in execution across colleges and regions
  • Act as an operational point of contact for assigned institutions
• Reporting & Impact Tracking
  • Maintain operational dashboards, trackers, and documentation
  • Prepare weekly and monthly reports on program execution and engagement metrics
  • Share insights, challenges, and improvement suggestions with central teams
  • Document best practices and success stories from operations

Qualifications

• Passion for a career in Operations
• Bachelor's degree or equivalent in any field
• Prior internship experience in operations is a plus
• Working laptop and stable internet connection (mandatory)
• Excellent interpersonal and relationship‑building skills
• Event management and program coordination experience
• Excellent communication (verbal & written) and presentation skills
• Stakeholder management especially with academic institutions
• Community engagement mindset with empathy and leadership
• Comfort with digital collaboration tools (Google Workspace, Canva, Zoom, LinkedIn, WhatsApp, CRM, etc.)
• Energetic, self‑motivated, and passionate about youth empowerment
• Leadership skills with ability to manage teams and handle multiple colleges
• Strong planning, coordination, and reporting abilities
• Willingness to travel locally within the assigned city

Benefits

• Be part of an award‑winning organization recognised for Best Team Culture; transforming the future of work and employability
• Strong opportunity to be absorbed as an Operation Executive upon successful completion of traineeship
• Work in a collaborative, inclusive, and supportive team environment
• A well‑defined career progression pathway: Intern > Trainee > Operations Executive
• Gain hands‑on exposure in operations
• Practical experience in understanding, applying, and implementing operation processes
• Mentorship and guidance directly from senior leadership and domain experts
• Exposure to different software and applications
• Opportunity to learn new tools
• 5‑day work week, flexible working hours, and hybrid work setup
• Performance‑linked stipend for the initial 3-month internship, disbursed at the end of the 3-month full‑time internship period

This opportunity provides benefits equivalent to a premium Operations training program valued at INR 3-4 lakhs in the market. However, as a social enterprise committed to eradicating unemployability Cloud Counselage offers this comprehensive experience at no cost to the candidate.

Location: Across key cities in India (Mumbai, Navi Mumbai/Thane, Pune, Nagpur, Bangalore, New Delhi, Noida, Lucknow, Chandigarh, Ahmedabad, Vadodara, Chennai, Hyderabad, Indore, Bhopal, Jaipur)

Mode: Hybrid / On‑Ground (Field + Virtual Coordination)

Note: Our noble initiative "IAC VISION 2030" https://www.cloudcounselage.com/vision2030 would bring 85 MN (8.5 Cr.) global jobs to India by 2030 which otherwise would go vacant due to global talent shortage. This would provide employment and career opportunities for millions of job‑ready interns, freshers, professionals and entrepreneurs through our Industry Academia Community (IAC). By submitting your application, you become a free member of IAC (5 Lakh+ Members from 74+ Countries).