Operations Leader

Becton Dickinson; Gurugram District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

BD in India is seeking a senior leader to own end-to-end warehousing and transportation operations across the country, ensuring on-time product flow and regulatory compliance.

You will manage import logistics, 3PL partnerships, and build a high-performance team, driving cost efficiency, KPI discipline, and digitalization across the network.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Engineering, or related field; Master's preferred.
• 12–14 years in operations management, with 5–7 years in a leadership role within med-tech, FMCG or pharma.
• Proven track record of leading teams to operational excellence.
• Excellent analytical and problem-solving skills.
• Exceptional communication, interpersonal, and leadership skills.
• Proficiency in using ERP systems (e.g., SAP) and other operational management software.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong commitment to quality, safety, and regulatory compliance.

Responsibilities

• Lead end-to-end warehousing and transportation operations across India.
• Oversee import logistics, customs clearance coordination, and inbound transportation to distribution centers.
• Drive warehousing and freight strategies for India's fragmented logistics landscape.
• Ensure on-time and cost-effective movement of products to distributors, dealers, and customers.
• Monitor KPIs: inventory accuracy, warehouse productivity, freight costs, delivery performance.
• Collaborate with 3PLs, freight forwarders, customs brokers, and transportation partners.
• Ensure GST, e-way bills, import regulations, quality standards, and EHS compliance.
• Plan capacity and network design to support growth with cost efficiency.
• Lead risk management and business continuity planning for warehousing and transportation.
• Drive digitalization and analytics adoption to improve visibility and decision-making.
• Partner with Planning, Customer Service, Commercial, Finance, and Regulatory teams.

Skills

Leadership

Analytics

Regulatory compliance

Communication

Problem solving

Multi-site coordination

Education

Bachelor's degree

Master's degree preferred

Tools

SAP

MS Office

Job description

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Summary

Lead end-to-end warehousing and transportation operations across India, ensuring seamless product flow from ports to customers. Manage import logistics, customs clearance coordination, and inbound transportation to distribution centers while ensuring regulatory compliance. Oversee a network of multiple modern warehouses, driving operational excellence, storage optimization, inventory accuracy, and service levels. Develop and execute warehousing and freight strategies tailored to India’s highly fragmented logistics and distribution landscape. Ensure on-time and cost-effective movement of products from warehouses to distributors, dealers, and customers across urban and remote geographies. Drive continuous improvement initiatives to enhance customer service, operational efficiency, and supply chain resilience. Lead transportation procurement, carrier management, and freight optimization programs to improve cost and service performance. Establish and monitor key operational KPIs covering inventory accuracy, warehouse productivity, freight costs, delivery performance, and compliance. Build strong partnerships with third-party logistics providers (3PLs), freight forwarders, customs brokers, and transportation partners. Ensure compliance with all relevant regulatory requirements including GST, e-way bills, import regulations, quality standards, and EHS requirements. Manage capacity planning and network design decisions to support business growth while maintaining cost efficiency. Lead risk management and business continuity planning for warehousing and transportation operations across India. Drive digitalization and adoption of supply chain technologies, analytics, and automation tools to improve operational visibility and decision-making. Partner closely with Planning, Customer Service, Commercial, Finance, and Regulatory teams to ensure efficient execution of supply chain operations. Lead, coach, and develop a team of Operations Managers, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement.

Job Qualifications

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. Master's degree preferred.
• Minimum of 12-14 years of progressive experience in operations management, with at least 5-7 years in a leadership role within a med-tech, fmcg or pharma industry setting.
• Proven track record of successfully leading and motivating teams to achieve operational excellence.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Exceptional communication, interpersonal, and leadership skills.
• Proficiency in using ERP systems (e.g., SAP) and other operational management software.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong commitment to quality, safety, and regulatory compliance.

Required Skills / Optional Skills

Primary Work Location IND Gurgaon - Signature Towers B Additional Locations Work Shift BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.