Operations Lead - Warehousing & Fulfilment

Aramya

Gurugram District

On-site

INR 1,600,000 - 2,600,000

Full time

4 days ago
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Job summary

Aramya in Gurugram is seeking a hands-on Head of Warehousing & Fulfilment to own end-to-end physical operations—from inbound stock to orders reaching customers and store shelves. You will run warehousing and fulfilment as one connected system, lead the team, own numbers, and ensure system accuracy as we scale.

Key responsibilities include running day-to-day warehouse operations across 3 warehouses, enforcing QC, optimizing space, managing inventory, and delivering D2C orders within SLA.

Qualifications

  • 6+ years in warehouse, fulfilment or supply chain ops with 2+ years leading a floor team.
  • Strong grasp of warehousing, inventory mgmt, last-mile and reverse logistics.
  • Hands-on with WMS/ERP tools and advanced Excel/Sheets skills.

Responsibilities

  • Run day-to-day warehouse operations across 3 warehouses with a strong reporting team.
  • Implement inbound/outbound QC with vendor escalations as needed.
  • Drive space utilisation, bin discipline, barcoding and scanning.
  • Own inventory accuracy through cycle counts and reconciliations.
  • Lead D2C order fulfilment end-to-end within SLA.
  • Plan warehouse-to-store movements and manage returns & reverse logistics.
  • Recruit, train and lead the warehouse team; define SOPs and capacity planning.
  • Measure success via inventory accuracy, TAT and cost per order.

Skills

Warehouse ops
Inventory management
Last-mile logistics
Reverse logistics
WMS/ERP tools
Excel/Google Sheets
Team leadership
Vendor coordination

Education

Bachelor's degree in Logistics/SC/Business Admin

Tools

SAP
Increff
Unicommerce

Job description

Our vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves. We are well-funded, with $20M raised from marquee investors like Accel, Z47, and industry veterans. Aramya is a 300 Cr ARR fashion & lifestyle company backed by Accel and Z47 .

We're building a customer-led portfolio: Aramya (daily wear), Tavira by Aramya (festive), and a new brand in stealth, going live in H2 2026.

Current Retail footprint:

Total 21 16 stores in Bengaluru + 2 stores in Hyderabad + 2 stores in Ahmedabad + 1 store in Mysore (and a few more are yet to go live).

Opening next

25 cities in the pipeline.

Website : https://aramya.in/

Our Team : https://l1nq.com/cri6aj6

About the opportunity

A hands-on leadership role owning Aramya's end-to-end physical operations, from stock arriving at the warehouse to orders reaching customers and store shelves. You will run warehousing and fulfillment as one connected system, lead the team, own the numbers, and make sure what is in the system matches what is on the ground as we scale.

Key Responsibilities
Warehousing

Run day-to-day warehouse operations via a strong reporting team across all 3 warehouses: inbound, GRN, storage, dispatch and inventory control.

Implement stringent inbound and outbound QC, with timely escalations to vendors.

Drive space utilisation, bin discipline, barcoding and scanning processes.

Own inventory accuracy through cycle counts, audits and system reconciliations.

Enforce safety, compliance and equipment maintenance.

Own D2C order fulfilment end to end: processing, pick, pack and courier handover within SLA.

Plan and execute warehouse-to-store and intra-store movements; enforce delivery and inwarding TATs.

Manage returns and reverse logistics: return orders, RTO, QC and restocking.

Manage courier and 3PL partners on performance, cost and escalations.

Resolve store-level inventory mismatches and pricing corrections for billing accuracy.

About Aramya

Our vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves. We are well-funded, with $20M raised from marquee investors like Accel, Z47, and industry veterans. Aramya is a 300 Cr ARR fashion & lifestyle company backed by Accel and Z47 .

We're building a customer-led portfolio: Aramya (daily wear), Tavira by Aramya (festive), and a new brand in stealth, going live in H2 2026.

Current Retail footprint:

Total 21 16 stores in Bengaluru + 2 stores in Hyderabad + 2 stores in Ahmedabad + 1 store in Mysore (and a few more are yet to go live).

Opening next: 25 cities in the pipeline.

Website : https://aramya.in/

Our Team : https://l1nq.com/cri6aj6

About the opportunity

A hands-on leadership role owning Aramya's end-to-end physical operations, from stock arriving at the warehouse to orders reaching customers and store shelves. You will run warehousing and fulfillment as one connected system, lead the team, own the numbers, and make sure what is in the system matches what is on the ground as we scale.

Key Responsibilities
Warehousing
  • Run day-to-day warehouse operations via a strong reporting team across all 3 warehouses: inbound, GRN, storage, dispatch and inventory control.

  • Implement stringent inbound and outbound QC, with timely escalations to vendors.

  • Drive space utilisation, bin discipline, barcoding and scanning processes.

  • Own inventory accuracy through cycle counts, audits and system reconciliations.

  • Enforce safety, compliance and equipment maintenance.

Fulfilment
  • Own D2C order fulfilment end to end: processing, pick, pack and courier handover within SLA.

  • Plan and execute warehouse-to-store and intra-store movements; enforce delivery and inwarding TATs.

  • Manage returns and reverse logistics: return orders, RTO, QC and restocking.

  • Manage courier and 3PL partners on performance, cost and escalations.

  • Resolve store-level inventory mismatches and pricing corrections for billing accuracy.

Team and Process
  • Recruit, train and lead the warehouse and fulfilment team; plan shifts and track productivity.

  • Define SOPs, plan capacity and manpower for sale events and new store launches.

  • Work with vendors, merchandising, retail and CX teams; support new city and warehouse setups.

How Success Is Measured

Inventory accuracy, GRN and QC TAT, order-to-dispatch TAT and SLA adherence, warehouse-to-store TAT, return processing TAT, cost per order and space utilization.

Key skills & qualifications
  • 6+ years in warehouse, fulfilment or supply chain operations (fashion, retail, D2C, e-commerce or FMCG preferred), including 2+ years leading a floor team.

  • Strong grasp of warehousing, inventory management, last-mile and reverse logistics.

  • Hands-on with WMS/ERP tools (SAP, Increff, Unicommerce) and strong Excel / Google Sheets skills (pivots, VLOOKUPs, reconciliations)

  • Notices when numbers do not add up and follows through until they do.

  • Able to lead under pressure across locations and peak sale periods.

  • Bachelor's degree in Logistics, Supply Chain, Business Administration or related field.

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