Operations Lead - Ground Transport Business

Adani Group; Jaipur; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Adani Group is seeking an Operations Lead for Ground Transport in Jaipur to drive revenue growth and operational excellence across parking, taxi, car rental, and ride-sharing services. You will lead strategic initiatives, manage daily operations, and build strong relationships with unions, authorities, and clients.

The role focuses on creating robust pricing strategies, ensuring regulatory compliance, and mentoring a high-performing team to achieve business objectives in a dynamic transport

Qualifications

• Bachelor's in Business Administration, Transport Management, or related field.
• MBA preferred.
• 10+ years in transport or logistics management in aviation/hospitality sector.

Responsibilities

• Maximize revenue generation from ground transportation services (parking, car rentals, taxi, ride-sharing partnerships, shuttle operations).
• Identify new business opportunities, loyalty programs, dynamic pricing to enhance revenue streams.
• Collaborate with marketing and sales to optimize pricing based on demand patterns and competition.
• Support optimization of ground transport operations through best practices and continuous improvement.
• Implement innovative solutions to enhance service quality and efficiency.
• Ensure safety compliance and conduct regular safety audits/trainings to ensure adherence to protocols.
• Liaise with clients, partners, regulators, unions, contractors to resolve operational issues and maintain service quality.
• Mentor and develop team members and future leaders through development plans.
• Develop and maintain risk management and incident response plans.

Skills

Budget Management

Customer Service Management

Data-Driven Decision Making

Emergency Response and Preparedness

Quality Assurance

Regulatory Compliance

Revenue Optimization

Risk Management

Education

Bachelor's in Business Administration or Transport Management

MBA

Job description

Purpose/Objective

• Operations Lead - Ground Transport Business is responsible for enhancing revenue, optimizing local operations, ensuring compliance, and service quality, analysing financial performance, setting revenue targets, and ensuring that the ground transport services contribute positively to the overall financial health of the organization.
• It also focuses on the day-to-day management and operational excellence of ground transport services.

Key Responsibilities of Role

• Maximize Revenue Generation: Plan and execute strategic plans to maximize revenue from ground transportation services, including parking, car rentals, taxi services, ride-sharing partnerships, and shuttle operations.
• Identify and explore new business opportunities, such as dynamic pricing models, premium services, and loyalty programs, to enhance revenue streams.
• Collaborate with marketing and sales teams to promote ground transportation offerings and optimize pricing strategies based on demand patterns and competitive analysis.
• Manage Ground Transport Operations: Support optimization of ground transport services through best practices and continuous improvement initiatives.
• Implement innovative solutions to enhance service quality and efficiency, ensuring reliable ground transport operations.
• Safety and Compliance: Ensure compliance with safety regulations and industry standards at their asset to maintain operational integrity.
• Conduct safety audits and training sessions regularly to ensure adherence to safety protocols and procedures.
• Stakeholder Management: Liaise with clients, partners, and contractors to resolve operational issues effectively and maintain service quality.
• Build relationships with unions, regulatory bodies and local authorities to ensure compliance and smooth operations.
• Team Leadership and Development: Encourage team collaboration and accountability, fostering a culture of continuous improvement to meet organizational goals effectively.
• Mentor and coach team members, identifying high-potential individuals and developing them into future leaders through focused development plans.
• Risk Management and Incident Response: Create comprehensive risk management plans to identify, assess, and mitigate potential risks to the organization.
• Develop and maintain an incident response plan to address and manage incidents promptly and effectively.
• Key Stakeholders - Internal: Head - Ground Transport Business Airport Operations Customer Service Engineering HR department Finance department Security IT Key Stakeholders - External: Compliance authorities Third party agencies Contractors Unions

Technical Competencies

• Budget Management-AAHL
• Customer Service Management-AAHL
• Data-Driven Decision Making-AAHL
• Emergency Response and Preparedness-AAHL
• Quality Assurance-AAHL
• Regulatory Compliance-AAHL
• Revenue Optimization-AAHL
• Risk Management-AAHL

Qualifications and Experience

• Education Qualification: Bachelor's in Business Administration, Transport Management, or related field.
• Preferred: Master's in Business Administration (MBA).
• Work Experience: 10+ years in transport or logistics management in aviation / hospitality sector