Operations Lead

Jobgether; India; Remote; INR 2,000,000 - 3,200,000; Full time

Benefits offered by this job

Fully remote

Company car / JobRad

Fitness benefits

Hardware provided

26 days annual leave

20 EU workation days

€1,500 development budget

Job summary

Jobgether is seeking an Operations Lead based in India to own end-to-end operations for a fast-growing consumer brand expanding internationally. You will design scalable processes, manage inventory, procurement, and logistics, and work closely with the founders to build robust systems.

The role combines strategic planning with hands-on problem solving, including international expansion and cross-functional coordination across purchasing, production, and finance.

Qualifications

• Several years of experience in operations, supply chain, or logistics involving physical products.
• Direct responsibility for inventory, purchasing, warehousing, product availability, or delivery performance.
• Strong understanding of demand forecasting, procurement, production, working capital, transportation, and sales.
• Experience with 3PLs and freight forwarders; international sourcing and retail distribution are advantages.
• Ability to design scalable processes from unstructured workflows and document them.
• Proactive ownership mindset with the ability to communicate risks early and drive initiatives.

Responsibilities

• Supply chain and inventory planning across sales channels and manufacturers.
• Oversee domestic and international freight, customs clearance, warehousing, and e-commerce fulfillment.
• Monitor costs, service levels, and error rates; design an efficient fulfillment network.
• Retail operations: manage orders, delivery windows, displays, and claims.
• Establish scalable workflows, KPIs, tools, and documentation to reduce knowledge dependency.
• Develop customer service processes and goodwill policies from feedback.
• Coordinate purchasing, production, transportation, sales, and finance to meet needs.
• Resolve day-to-day supply chain issues and improve efficiency and scalability.
• Evaluate requirements for new markets, including warehousing and compliance.

Skills

Operations leadership

Supply chain management

Logistics coordination

Vendor & 3PL management

Cross-functional collaboration

German language skills

English language proficiency

Problem-solving mindset

Education

Master's in supply chain management

Tools

ERP systems

Inventory management software

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Lead based in India.

Take ownership of end-to-end operations for a fast-growing consumer brand preparing for international expansion. As the first dedicated Operations hire, you will build the processes, systems, and partner network needed to support growth across multiple markets and sales channels. You will oversee the full product journey, from demand forecasting and purchasing to international logistics, retail distribution, and online fulfillment. Working directly with the founders, you will turn operational complexity into scalable, efficient workflows while balancing product availability, service quality, and working capital. This is a hands-on leadership role combining strategic planning with practical problem-solving. As the business expands across Europe, you will have the opportunity to shape its operational foundations and grow into a Head of Operations position.

Accountabilities:

• Supply Chain and Inventory Planning: Manage demand forecasting and purchasing across sales channels, coordinate with manufacturers, and balance product availability with working capital.

• Logistics and Fulfillment: Oversee domestic and international freight, customs clearance, retail warehousing, e-commerce fulfillment, and Amazon FBA operations.

• Logistics Performance: Monitor costs, service levels, and error rates while designing an efficient fulfillment network that can support expansion into additional European markets.

• Retail Operations: Ensure reliable deliveries to retail partners by managing order requirements, delivery windows, product displays, and claims.

• Systems and Processes: Establish scalable workflows, operational KPIs, tools, and documentation that reduce dependency on individual knowledge and support consistent execution.

• Customer Operations: Develop customer service tools, processes, and goodwill policies, using recurring customer feedback to identify opportunities for improvement.

• Cross-Functional Coordination: Connect purchasing, production, transportation, sales, and finance to ensure products arrive where they are needed, when they are needed.

• Operational Problem-Solving: Resolve day-to-day supply chain and fulfillment issues proactively while continuously improving efficiency and scalability.

• International Expansion: Evaluate operational requirements for new markets, including warehouse arrangements, distribution models, customs, taxes, and compliance considerations.

Requirements:

• Several years of experience in operations, supply chain, or logistics involving physical products.

• Direct responsibility for inventory, purchasing, warehousing, product availability, or delivery performance, rather than an exclusively analytical or coordination-focused role.

• A strong understanding of how demand forecasting, procurement, production, working capital, transportation, and sales interact.

• Experience working with third-party logistics providers (3PLs) and freight forwarders; international sourcing and retail distribution experience are strong advantages.

• The ability to design straightforward, scalable processes from initially unstructured workflows and document them for team-wide use.

• A proactive ownership mindset, with the confidence to solve problems, communicate risks early, and move initiatives forward independently.

• Strong communication skills in both German and English.

• A master's degree in supply chain management, logistics, or a related field is an advantage but not required.

Benefits:

• Permanent employment contract with a competitive fixed salary and participation in the company's success.

• A high-impact leadership role with direct access to the founders and the ability to influence key operational decisions.

• A potential career path toward Head of Operations, including the opportunity to build and lead your own team as the business grows.

• Fully remote working arrangements, with a paid coworking space available in your city if desired.

• A company car or JobRad benefit, depending on your preference.

• Fitness benefits and additional perks.

• Your choice of work hardware.

• 26 days of annual leave.

• 20 workation days per year within the EU.

• An annual professional development budget of €1,500.

• The opportunity to help scale a product with demonstrated market traction and growing retail distribution.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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