B2B Sales Representative, EU/US markets (India, remote)

The Customization Group; Gurugram District; Remote; INR 900,000 - 1,400,000; Full time

Benefits offered by this job

Global Collaboration

Remote Work

Private Health Insurance

Growth Opportunities

Innovation and AI

Job summary

The Customization Group seeks a proactive B2B Sales Representative to drive new business in EU and US markets from India (remote). You will prospect eCommerce merchants, manage the full sales cycle from outreach to signed contracts, and hand off successful accounts to the Account Management team.

EU hours with overlap for US meetings are expected, with flexibility for occasional extended days. You will build a strong pipeline, close deals, and collaborate with Marketing, Product, and Operations

Qualifications

• 2 to 4+ years closing B2B deals in eCommerce, POD, SaaS, or another merchant-facing category.
• A real hunter: strong motivation and ability to acquire new clients, build pipeline and close deals.
• EU/US market understanding: familiarity with EU/US client expectations, communication styles, business culture and buying behavior.
• Track record of full-cycle ownership: you've prospected, negotiated, and closed deals end to end.
• AI proficiency: experience using AI tools to improve prospecting, outreach, and sales efficiency.
• Fluent in English (written and spoken). Strong negotiation, objection-handling, and closing skills.
• Comfortable with HubSpot or similar CRM.

Responsibilities

• Win new clients: Identify, contact, and close new B2B clients in Europe and the US, mainly eCommerce merchants with strong growth.
• Own the full sales cycle: Prospecting, qualification, discovery, negotiation, closing.
• Build your pipeline: Keep it strong through your own outbound work and by converting inbound leads.
• Drive deals to a decision: Manage opportunities, handle objections, and guide clients to a decision.
• Hand over cleanly: Give new clients a good start, with a clean internal handover.
• Work cross-functionally: Align with Marketing, Product, and Operations on offers and closing strategy.
• Represent the company: Attend industry events in the eCommerce and POD market.

Tools

HubSpot CRM

Job description

MAKE IT REAL TECH, PART OF THE CUSTOMIZATION GROUP

B2B Sales Representative, EU & US Markets

Full-time

India (Remote)

A new-business sales role, working remotely from India. You prospect eCommerce merchants across Europe and the US, take every deal from first outreach to signed contract, and hand new clients to Account Management. Build the book, close the deals, shape the playbook. EU working hours, which is roughly midday to evening in India, with flexible overlap for US client meetings.

We are looking for a salesperson who finds and closes their own deals. You will sell print-on-demand production to eCommerce merchants in Europe and the US, and you will run the full sales cycle yourself.

About Make IT Real Tech We are Make IT Real Tech, the Dubai-based subsidiary of The Customization Group. We are an information technology firm providing consulting services in IT, software, and Artificial Intelligence, and our AI-driven global team builds workflows and solutions across manufacturing, supply chain, and eCommerce. The Customization Group itself is a global leader in mass customization and print-on-demand eCommerce. We manufacture up to 2,5 million personalized products daily in our own production sites in Germany, Poland, the USA, and Latvia. Millions of customers reach us through 20+ online shops and 1.000+ partner stores, and our 750+ colleagues from 40+ nationalities work at the intersection of manufacturing, eCommerce, and AI.

For this role, that matters: what you sell, we produce ourselves, on both sides of the Atlantic. Reliable production and fast delivery are promises you can stand behind.

The Role

Our B2B segment is growing fast, and Europe and the US are the key markets. You will win new clients: Shopify, WooCommerce, or marketplace merchants who are scaling and need a production partner that keeps up. We already work with many European and North American eCommerce brands; your job is to add new ones in Europe and in the US. Most of your pipeline comes from your own outreach. You will also receive inbound leads to qualify and convert. Once a client is signed and running, colleagues take over the day-to-day relationship, and you focus on the next deal. This is a new-business role.

In a nutshell

Hunt EU/US eCommerce merchants. Own the full cycle from cold outreach to signed contract. Hand off clean accounts and go close the next one.

Working hours

This role operates on EU working hours (Riga time), which is roughly midday to evening in India. On occasion, you may need to extend your day by 1 to 2 hours to join a client meeting in US time zones, but there are no fixed US working hours.

What You Will Do

• Win new clients: Identify, contact, and close new B2B clients in Europe and the US, mainly eCommerce merchants with strong growth.
• Own the full sales cycle: Prospecting, qualification, discovery, negotiation, closing.
• Build your pipeline: Keep it strong through your own outbound work and by converting inbound leads.
• Drive deals to a decision: Manage opportunities, handle objections, and guide clients to a decision.
• Hand over cleanly: Give new clients a good start, with a clean internal handover.
• Work cross-functionally: Align with Marketing, Product, and Operations on offers and closing strategy.
• Represent the company: Attend industry events in the eCommerce and POD market.

Who We're Looking For

Sounds like you?

• 2 to 4+ years closing B2B deals in eCommerce, POD, SaaS, or another merchant-facing category.
• A real hunter: strong motivation and ability to acquire new clients, build pipeline and close deals.
• EU/US market understanding: familiarity with EU/US client expectations, communication styles, business culture and buying behavior.
• Track record of full-cycle ownership: you've prospected, negotiated, and closed deals end to end.
• AI proficiency: experience using AI tools to improve prospecting, outreach, and sales efficiency.
• Fluent in English (written and spoken). Strong negotiation, objection-handling, and closing skills.
• Comfortable with HubSpot or similar CRM.

What We Offer

Global Collaboration

Gain international experience by working with globally distributed teams.

Remote Work

Enjoy the convenience of working from home, with the flexibility to manage your own environment.

Private Health Insurance

Prioritize your well-being with comprehensive medical coverage for peace of mind.

Growth Opportunities

Access to valuable knowledge and experience to support your career development.

Innovation and AI

Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technology.

Our Interview Process

1

Application review. We review your application and get back to you.

2

AI interview with Lizzy. A short first interview with Lizzy, our AI interviewer.

3

Call with the Hiring Manager. A 30-minute Conversation About Your Experience And The Role.

4

Technical Interview. 60 minutes walking through real deals you have run, from first contact to signature.

5

Offer. If it is a match on both sides, we make you an offer.

What matters most to us is your ability to take ownership and make an impact in a growing team.