Operations Intern

Rgioutsourcing; Dhanbad; On-site; INR 900,000 - 1,400,000; Full time

Job summary

RGI Outsourcing in Dhanbad, India, is seeking an experienced Operations professional to join as an Operations Intern/Lead in a fast-growing BPO environment. You will optimize processes and ensure delivery standards for Fortune 500 clients.

The role requires strong data analysis, excellent communication, and proven leadership of large teams. You will drive SLA compliance and AI-driven workflow improvements to elevate operational performance.

Qualifications

• 5+ years of experience in enterprise BPO operations.
• Strong proficiency in data analysis and reporting tools.
• Excellent written and verbal communication skills.
• Proven track record of managing teams of 50+ members.

Responsibilities

• Lead cross-functional teams to ensure SLA compliance.
• Implement AI-driven workflow optimizations.
• Conduct weekly performance reviews and QA audits.
• Act as the primary point of contact for international clients.

Skills

Data analysis

Team leadership

Communication

Tools

Reporting tools

Job description

BPO Operations Dhanbad, India Full-time 5+ Years Exp.

About the Role

RGI Outsourcing is looking for a highly motivated Operations Intern to join our fast-growing team. You will play a critical role in optimizing processes and ensuring exceptional delivery standards for our Fortune 500 clients.

Key Responsibilities

• Lead cross-functional teams to ensure SLA compliance.
• Implement AI-driven workflow optimizations.
• Conduct weekly performance reviews and QA audits.
• Act as the primary point of contact for international clients.

Requirements

• 5+ years of experience in enterprise BPO operations.
• Strong proficiency in data analysis and reporting tools.
• Excellent written and verbal communication skills.
• Proven track record of managing teams of 50+ members.

Apply Now

Submit your application directly to our hiring team.