Operations Head Examination & Assessment Services

Veetechnologies; Bengaluru; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Vee Technologies Pvt. Ltd. seeks an Operations Leader to guide large-scale examination and assessment operations. You will bridge strategic planning with execution, ensuring secure, efficient delivery across examination services.

The role targets 20+ years in Examination Conduction, Testing & Assessment, preferably in Education, University, Government, or Institutional sectors. Strong leadership and client-management skills are essential for success.

Qualifications

• Minimum 15+ years of relevant experience in Examination, Testing & Assessment Operations.
• Excellent leadership and client management skills; able to drive multi-project delivery.
• Experience with government and institutional clients is preferred.

Responsibilities

• Lead and oversee large-scale examination and assessment operations.
• Design, implement, and continuously improve secure, scalable operational processes.
• Prepare project plans and ensure timely, high-quality execution.
• Monitor expenses and drive cost optimization across programs.
• Interface with Government Departments, PSUs, Universities, and colleges.
• Develop commercial proposals, pricing, and tender management.
• Lead multiple high-priority projects with emphasis on quality and compliance.
• Drive operational excellence through process improvements and crisis management.

Skills

Operations Management

Examination Operations

Testing & Assessment

Cost Management

Crisis Management

Project Management

Team Leadership

Process Improvement

Transition Management

Stakeholder Management

Excellent Communication Skills

Education

Masters degree in operations management

Job description

Job Title: Operations Leader Examination & Assessment Services

Company: Vee Technologies Pvt. Ltd.

About the Role

We are seeking an experienced and strategic Operations Leader to lead and oversee large-scale examination and assessment operations. The ideal candidate will bridge the gap between strategic planning and operational execution while ensuring secure, efficient, and high-quality delivery across examination services.

This role is best suited for professionals with 20+ years of experience in Examination Conduction, Testing & Assessment, preferably within the Education, University, Government, or Institutional sector.

Key Responsibilities

Lead and collaborate with Project Managers to successfully deliver:

Internet-Based Tests (IBT) / Computer-Based Tests (CBT)

Large-scale Paper-Based (OMR) Recruitment Examinations

University Admissions and Counselling Processes

Pre-Examination and Post-Examination Operations

Digital Evaluation and Assessment Services

• Design, implement, and continuously improve secure, scalable, and efficient operational processes.
• Develop and update Standard Operating Procedures (SOPs) aligned with industry best practices.
• Prepare project plans and ensure timely, high-quality execution.
• Monitor direct expenses and administrative costs, driving operational efficiency and cost optimization.
• Act as the primary interface with Government Departments (State/Central), PSUs, Universities, Colleges, and other institutional clients.
• Support business growth initiatives by working closely with Business Development and Sales teams.
• Prepare commercial proposals, pricing strategies, and manage tendering processes.
• Lead multiple high-priority projects while maintaining quality, compliance, and customer satisfaction.
• Drive operational excellence through process improvements and effective crisis management.

Primary Skills

• Operations Management, Examination Operations, Testing & Assessment
• Cost Management, Crisis Management, Project Management
• Team Leadership, Process Improvement, Transition Management
• Stakeholder Management, Excellent Communication Skills

Desired Candidate Profile

• Minimum 15+ years of relevant experience in Examination, Testing & Assessment Operations.
• Proven experience managing large-scale examination projects in Universities, Educational Institutions, Government Bodies, or Assessment Organizations.
• Strong leadership with the ability to manage cross-functional teams.
• Excellent analytical and problem-solving abilities.
• Experience handling multiple complex projects with high accuracy.
• Strong business acumen with an ownership mindset.

Educational Qualification

• Masters degree in operations management or any Postgraduate degree with strong computer proficiency.

Mandatory Requirements

• Strong leadership and people management skills.
• Excellent communication skills in English and Hindi.
• Expertise in process improvement and operational excellence.
• Ability to manage multiple fast-paced projects simultaneously.
• Strong client management skills.

Preferred Qualifications

Multilingual proficiency, Six Sigma and/or PMP Certification.

Experience in :OMR Extraction & Processing

Recruitment Examination Rules & Regulations

Secure Printing & Logistics, University ERP Systems, Digital Assessment Platforms, Tender Management

Employment Type-Full-Time, Location-Bengaluru

Industry-Education Management | Examination & Assessment | Testing Services | Government Projects

Functional Area

Operations | Program Management | Examination Services | Assessment Operations

Keywords

Operations Head, Operations Leader, Exam Operations, Examination Management, OMR, CBT, IBT, Paper-Based Tests, Testing & Assessment, University Operations, Digital Evaluation, Recruitment Exams, Project Management, Government Projects, Process Improvement, Crisis Management, Cost Management, Tendering, Secure Printing, University ERP, Educational Operations.