Operations Executive (Consultant)

MediBuddy; Bengaluru; Vor Ort; INR 180.000 - 300.000; Vollzeit

Zusammenfassung

MediBuddy in Bengaluru, Karnataka is seeking a Medical Operations Executive with a medical background to coordinate appointments, hospital operations, or insurance documentation. You will manage scheduling, support pre-auth processes, and ensure timely communication with hospitals, patients, and internal teams.

Freshers may apply; strong coordination and Excel skills are valued. This role offers exposure to dynamic healthcare operations and requires empathy and the ability to multitask in a

Qualifikationen

• Medical background required (Degree/Diploma in Healthcare, Nursing, or similar).
• Freshers can also apply.

Aufgaben

• Schedule doctor consultations and coordinate with internal/external teams.
• Track hospital operations and inventory; maintain daily trackers for appointments.
• Validate and share documents for pre-auth submissions with hospitals; ensure timely submissions.
• Follow up on approvals and resolve pre-auth queries; ensure signed patient consent copies reach Finance Ops.
• Monitor WhatsApp groups and emails for escalations; assist Inside Sales with document collection and LeadSquared case creation.

Kenntnisse

Coordination

Communication

Multitasking

Patient-facing empathy

Ausbildung

Medical Diploma/Degree

Tools

MS Excel

Jobbeschreibung

We are seeking a dynamic Medical Operations Executive with a medical background and hands-on experience in appointment coordination, hospital operations, or insurance documentation. The ideal candidate should be capable of handling either appointment scheduling & ops or pre-auth documentation & hospital coordination, depending on team needs.

Key Responsibilities:

Track 1 – Appointment Scheduling & Ops (Optional based on assignment):

• Schedule doctor consultations and coordinate with internal/external teams.
• Manage hospital operational tasks including basic inventory/doctor schedule tracking.
• Maintain daily trackers and follow-ups for scheduled appointments.

Track 2 – Pre-auth, Documentation & Insurance:

• Validate documents and share them with hospitals to ensure timely pre-auth submission.
• Follow up on pending approvals and resolve pre-auth queries.
• Ensure hospitals share signed patient consent copies with Finance Ops.
• Convince patients for cash/EMI options post claim rejection and assist CB accordingly.
• Monitor WhatsApp groups and emails for escalations; assist Inside Sales in document collection and LeadSquared case creation.

Basic Requirements:

• Medical background (Degree/Diploma in Healthcare, Nursing, or similar).
• Freshers can also apply.

Experience in either:

• Hospital operations, appointment scheduling, or inventory management, OR
• Strong coordination, communication, and MS Excel skills.
• Ability to multitask, follow timelines, and handle patient-facing scenarios empathetically.

Note: If the executive is smart, has strong communication skills, and possesses an overall good skill set, an exception

can be made for hiring.