Operations Executive

GoIntegra Facility Management Pvt Ltd; Chennai; On-site; INR 450,000 - 750,000; Full time

Job summary

GoIntegra Facility Management Private Limited is seeking a Facility Executive to monitor day-to-day operations at the Guindy, Chennai sites and coordinate with site teams.

The role requires 3+ years in FM, good English communication, and familiarity with technical and soft services. Salary is based on experience and performance, with a competitive package.

Qualifications

• Minimum 3+ years of experience in the Facility Management (FM) industry is mandatory.
• Any educational qualification is acceptable.
• Good English communication skills.
• Knowledge of day-to-day facility operations.
• Experience in handling both Technical and Soft Services is preferred.

Responsibilities

• Monitor the day-to-day operations of all residential sites from the back office.
• Track site performance, staffing, attendance, and manpower deployment with support from the Operations Managers (OMs).
• Monitor facility management activities including housekeeping, security, technical, and horticulture services.
• Schedule and conduct monthly back-office review meetings with the Operations Team to review site performance and operational progress.
• Ensure Operations Managers submit monthly operational metrics/KPIs within the defined timeline.
• Review the submitted monthly metrics against assigned targets and ensure the Operations Team is achieving the required performance levels.
• Identify performance gaps, prepare corrective action plans, and follow up with the respective Operations Managers until closure.
• Coordinate with Facility Managers and Site Teams to ensure smooth and efficient operations.
• Track client complaints, escalations, and ensure timely closure.
• Monitor statutory compliance, SOP adherence, and service quality across all sites.
• Analyse operational reports and identify areas requiring improvement or corrective action.
• Coordinate with HR, Finance, Procurement, and Operations teams for site requirements.
• Prepare and provide monthly management reports covering operational performance, KPI achievement, major issues, corrective actions, and overall site status.
• Escalate critical operational issues and target deviations to management with recommended action plans.

Job description

Job Description

• Monitor the day-to-day operations of all residential sites from the back office.


• Track site performance, staffing, attendance, and manpower deployment with support from the Operations Managers (OMs).


• Monitor facility management activities including housekeeping, security, technical, and horticulture services.


• Schedule and conduct monthly back-office review meetings with the Operations Team to review site performance and operational progress.


• Ensure Operations Managers submit monthly operational metrics/KPIs within the defined timeline.


• Review the submitted monthly metrics against assigned targets and ensure the Operations Team is achieving the required performance levels.


• Identify performance gaps, prepare corrective action plans, and follow up with the respective Operations Managers until closure.


• Coordinate with Facility Managers and Site Teams to ensure smooth and efficient operations.


• Track client complaints, escalations, and ensure timely closure.


• Monitor statutory compliance, SOP adherence, and service quality across all sites.


• Analyse operational reports and identify areas requiring improvement or corrective action.


• Coordinate with HR, Finance, Procurement, and Operations teams for site requirements.


• Prepare and provide monthly management reports covering operational performance, KPI achievement, major issues, corrective actions, and overall site status.


• Escalate critical operational issues and target deviations to management with recommended action plans.

Urgent Hiring – Facility Executive

Company

GoIntegra Facility Management Private Limited

Job Location

Guindy, Chennai

Required Skills & Eligibility

• Minimum 3+ years of experience in the Facility Management (FM) industry is mandatory.


• Any educational qualification is acceptable.


• Good English communication skills.


• Knowledge of day-to-day facility operations.


• Experience in handling both Technical and Soft Services is preferred.

Salary

Based on experience and performance.