Operations Excellence Lead

APM Terminals; Mumbai; On-site; INR 11,461,000 - 17,192,000; Full time

Job summary

Maersk in Mumbai is seeking an Senior Operational Excellence leader to drive deployment, governance, and adoption of OpEx tools across the business scope. You will coach leaders and frontline teams on standard work, problem solving, and performance management to reinforce operational discipline and continuous improvement.

You will program‑manage improvement initiatives, identify capability gaps, and partner with cross‑functional stakeholders to embed a culture of data‑driven decision making and

Qualifications

• 8+ years of experience in Operations, Continuous Improvement, Operational Excellence, Lean in industries related to Supply Chain, Logistics, Manufacturing, or related disciplines.
• Proven experience in deploying and sustaining Operational Excellence frameworks and performance management systems.
• Experience facilitating improvement initiatives, problem-solving workshops, and cross-functional projects.
• Experience coaching leaders and frontline teams in structured improvement methodologies.
• Exposure to logistics, warehousing, transportation, or integrated supply chain operations is preferred.
• Certifications (Preferred) Lean Six Sigma Black Belt.
• Lean Practitioner or Continuous Improvement certification.
• Project Management certification (PMP, PRINCE2, Agile, or equivalent) is an advantage.

Responsibilities

• Drive deployment, adoption, and governance of OpEx tools and methodologies, including Visual Management, SQC, A3 Problem Solving, Kaizen, and Action Plans across the assigned business scope.
• Lead the implementation, localization, and governance of the Operating System, ensuring effective adoption of visual management and performance management routines while maintaining alignment with global standards.
• Coach leaders and frontline teams on OpEx principles, standard work, leadership routines, and performance management practices to reinforce operational discipline and continuous improvement behaviors.
• Program manage improvement initiatives to ensure actions are delivered, benefits are realized, and improvements are sustained over time, while providing visibility and governance of progress.
• Identify Operational Excellence capability gaps and develop targeted interventions to build skills, strengthen competencies, and improve organizational maturity in continuous improvement practices.
• Partner with business leaders and cross-functional stakeholders to embed a culture of Operational Excellence, accountability, structured problem solving, and data-driven decision making.
• Monitor adoption, compliance, and effectiveness of OpEx tools, routines, and governance mechanisms, recommending and implementing corrective actions where required.
• Leverage technology, automation, analytics, and digital tools to enhance Operational Excellence deployment, simplify ways of working, and improve business performance outcomes.

Skills

Operational Excellence

Change management

Coaching

Data‑driven decisions

Cross‑functional leadership

Education

Bachelor's degree in Engineering or Supply Chain

Lean Six Sigma Black Belt certification

PMP/PRINCE2/Agile certification (advantage)

Job description

To enable the successful transformation of the business through deployment of operational excellence strategy, by building right capabilities, embedding performance management routines, solving challenges using right tools and ensuring sustainable continuous improvement across business, while acting as a trusted coach and change agent for leaders and teams. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Key Responsibilities

• Drive deployment, adoption, and governance of Operational Excellence (OpEx) tools and methodologies, including Visual Management, SQC, A3 Problem Solving, Kaizen, and Action Plans across the assigned business scope.
• Lead the implementation, localization, and governance of the Operating System, ensuring effective adoption of visual management and performance management routines while maintaining alignment with global standards.
• Coach leaders and frontline teams on OpEx principles, standard work, leadership routines, and performance management practices to reinforce operational discipline and continuous improvement behaviors.
• Program manage improvement initiatives to ensure actions are delivered, benefits are realized, and improvements are sustained over time, while providing visibility and governance of progress.
• Identify Operational Excellence capability gaps and develop targeted interventions to build skills, strengthen competencies, and improve organizational maturity in continuous improvement practices.
• Partner with business leaders and cross-functional stakeholders to embed a culture of Operational Excellence, accountability, structured problem solving, and data-driven decision making.
• Monitor adoption, compliance, and effectiveness of OpEx tools, routines, and governance mechanisms, recommending and implementing corrective actions where required.
• Leverage technology, automation, analytics, and digital tools to enhance Operational Excellence deployment, simplify ways of working, and improve business performance outcomes.

Primary Internal Stakeholders

• Product Head of Maersk South Asia Product, Sales and Execution teams Global and Regional OpEx community

Experience & Skills

• 8+ years of experience in Operations, Continuous Improvement, Operational Excellence, Lean in industries related to Supply Chain, Logistics, Manufacturing, or related disciplines.
• Proven experience in deploying and sustaining Operational Excellence frameworks and performance management systems.
• Experience facilitating improvement initiatives, problem-solving workshops, and cross-functional projects.
• Experience coaching leaders and frontline teams in structured improvement methodologies.
• Exposure to logistics, warehousing, transportation, or integrated supply chain operations is preferred.
• Certifications (Preferred) Lean Six Sigma Black Belt.
• Lean Practitioner or Continuous Improvement certification.
• Project Management certification (PMP, PRINCE2, Agile, or equivalent) is an advantage.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use your website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.