Operations Excellence Lead

A.P. Moller - Maersk; Mumbai; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Maersk is seeking an experienced Operational Excellence leader to drive deployment and governance of OpEx tools across the business. You will coach leaders, enable standard work, and program-manage improvement initiatives to sustain benefits.

With deep experience in logistics/SC operations, you will partner with cross-functional teams to embed a culture of continuous improvement and data-driven decision making, leveraging digital tools for better performance.

Qualifications

• 8+ years in Operations, CI, or Lean within supply chain/logistics.
• Experience deploying OpEx frameworks and performance systems.
• Experience coaching leaders and frontline teams in structured methodologies.
• Exposure to logistics, warehousing, transportation, or integrated supply chain operations is preferred.

Responsibilities

• Drive deployment, adoption, and governance of OpEx tools and methodologies across the assigned business scope.
• Lead the implementation, localization, and governance of the Operating System with global alignment.
• Coach leaders and frontline teams on OpEx principles, standard work, leadership routines, and performance management.
• Program manage improvement initiatives to ensure actions are delivered and benefits realized.
• Identify capability gaps and develop interventions to build skills and maturity in continuous improvement.
• Partner with leaders to embed a culture of OpEx, data-driven decisions, and accountability.
• Monitor adoption, compliance, and effectiveness of OpEx tools and governance; implement corrective actions.
• Leverage analytics and digital tools to enhance OpEx deployment and outcomes.

Skills

OpEx & Lean

Coaching leaders

Performance management

Problem solving

Cross-functional collaboration

Tools

Visual management tools

Kaizen coaching tools

Job description

To enable the successful transformation of the business through deployment of operational excellence strategy, by building right capabilities, embedding performance management routines, solving challenges using right tools and ensuring sustainable continuous improvement across business, while acting as a trusted coach and change agent for leaders and teams.

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Key Responsibilities:

• Drive deployment, adoption, and governance of Operational Excellence (OpEx) tools and methodologies, including Visual Management, SQC, A3 Problem Solving, Kaizen, and Action Plans across the assigned business scope.
• Lead the implementation, localization, and governance of the Operating System, ensuring effective adoption of visual management and performance management routines while maintaining alignment with global standards.
• Coach leaders and frontline teams on OpEx principles, standard work, leadership routines, and performance management practices to reinforce operational discipline and continuous improvement behaviors.
• Program manage improvement initiatives to ensure actions are delivered, benefits are realized, and improvements are sustained over time, while providing visibility and governance of progress.
• Identify Operational Excellence capability gaps and develop targeted interventions to build skills, strengthen competencies, and improve organisational maturity in continuous improvement practices.
• Partner with business leaders and cross-functional stakeholders to embed a culture of Operational Excellence, accountability, structured problem solving, and data-driven decision making.
• Monitor adoption, compliance, and effectiveness of OpEx tools, routines, and governance mechanisms, recommending and implementing corrective actions where required.
• Leverage technology, automation, analytics, and digital tools to enhance Operational Excellence deployment, simplify ways of working, and improve business performance outcomes.

Primary Internal Stakeholders:

• Product Head of Maersk South Asia
• Product, Sales and Execution teams
• Global and Regional OpEx community

Experience & Skills

• 8+ years of experience in Operations, Continuous Improvement, Operational Excellence, Lean in industries related to Supply Chain, Logistics, Manufacturing, or related disciplines.
• Proven experience in deploying and sustaining Operational Excellence frameworks and performance management systems.
• Experience facilitating improvement initiatives, problem-solving workshops, and cross-functional projects.
• Experience coaching leaders and frontline teams in structured improvement methodologies.
• Exposure to logistics, warehousing, transportation, or integrated supply chain operations is preferred.

Certifications (Preferred)

• Lean Six Sigma Black Belt.
• Lean Practitioner or Continuous Improvement certification.
• Project Management certification (PMP, PRINCE2, Agile, or equivalent) is an advantage.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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