Operations & Delivery Manager

Addsoft Technologies; Cuttack; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Addsoft Technologies in India’s Odisha region seeks an Operations & Delivery Manager to oversee combined hardware manufacturing and software project delivery across multiple sites. The role coordinates production scheduling, QA, testing, and on-time customer handover, while driving cross-functional collaboration among engineering, procurement, and delivery teams.

The position also covers project execution, supplier coordination, and MIS reporting to ensure projects meet timelines, budgets and

Responsibilities

• Manage daily factory operations, production planning and manufacturing activities.
• Supervise assembly, testing and production of IT hardware products.
• Coordinate software project delivery alongside development teams.
• Plan hardware production, software readiness, dispatch and commissioning.
• Coordinate procurement, inventory, quality and vendor performance.
• Lead MIS reporting, KPI dashboards and daily/weekly reviews.
• Manage project execution from purchase order to customer acceptance.

Job description

Operations & Delivery Manager IT Hardware Manufacturing & Software Projects

ey Responsibilities

1. Factory & IT Hardware Manufacturing

• Manage daily factory operations, production planning and manufacturing activities.
• Supervise assembly, testing and production of Desktop PCs, AIO PCs, Thin Clients, Kiosks, Smart Displays and other IT hardware products.
• Manage PCB/PCBA assembly coordination, component integration, firmware installation and product testing.
• Ensure production targets, product quality and on-time dispatch.
• Monitor manpower utilization, production efficiency and manufacturing costs.
• Implement SOPs, quality checks, 5S and lean manufacturing practices.
• Coordinate with purchase, stores, quality and engineering teams.

2. Software Project Delivery

• Coordinate with software development teams for timely delivery of web, mobile and enterprise applications.
• Track software project schedules, milestones, deliverables and resource allocation.
• Monitor development, testing, UAT, deployment and customer handover.
• Coordinate between software developers, project managers, QA and customers.
• Ensure timely completion of software projects within approved budgets.
• Manage software-related escalations and delivery challenges.
• Ensure hardware and software integration for customized IT products.

3. Project Execution & Customer Delivery

• Manage complete project execution from purchase order to final customer acceptance.
• Plan hardware production, software readiness, dispatch, installation and commissioning.
• Coordinate multi-location installations and government IT projects.
• Monitor project timelines, manpower deployment and vendor performance.
• Ensure timely completion of FAT, SAT, UAT and customer sign-off.
• Maintain project documentation, delivery reports and installation records.
• Resolve project delays, operational issues and customer escalations.

4. Procurement, Inventory & Quality

• Coordinate material planning, procurement and inventory availability.
• Monitor BOM, stock levels, material shortages and vendor deliveries.
• Ensure quality inspection, product testing and manufacturing compliance.
• Reduce production wastage, rework and operational costs.
• Coordinate with suppliers, OEMs and contract manufacturers.
• Ensure finished products meet technical specifications and customer requirements.

5. Team Management & MIS Reporting

• Manage production, software delivery, quality, stores and project execution teams.
• Allocate manpower and monitor team productivity.
• Conduct daily production and weekly project review meetings.
• Maintain production MIS, project trackers and delivery dashboards.
• Report operational performance, project risks and delays to management.
• Drive process improvement and operational efficiency.