Operations Associate - Partnership

DrinkPrime; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

DrinkPrime in Bengaluru is seeking a professional to manage B2B partnerships and customer queries. The role will involve tracking leads, assisting customers, and coordinating with teams.

The ideal candidate has at least 1 year of high-growth operations experience and communicates effectively in English, Kannada, and Hindi. Join us in making a significant impact on drinking water access.

Qualifications

• Minimum of 1 year experience in high-growth operations.
• Outstanding communication in English, Kannada, and Hindi.
• Ability to multitask and manage time effectively.

Responsibilities

• Manage partnerships and lead generation from B2B channels.
• Assist customers with requests and explain product benefits.
• Address B2B customer queries within TAT.

Skills

Experience in high-growth operations

Excellent verbal and written communication

Multitasking and time management

Job description

About DrinkPrime

We’re DrinkPrime, a startup based in Bengaluru that’s all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting‑edge IoT‑enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Bengaluru, Delhi NCR, and Hyderabad. We’re not just another boring water purifier manufacturing company – we’re a forward‑thinking drinking water solution provider that speaks directly to our target audience, and this has earned us the support of some big VCs in the industry. We’re looking for awesome tech professionals who want to join us in creating history and making a real difference. So why not come and be a part of our journey towards a better future?

Key Responsibilities

• In this role, you will be responsible for driving critical pivots around the overall process of partnerships management. This role will involve:
• Keeping account of leads generated from B2B Channels.
• Assist customers with requests and explain the product and its benefits.
• Tracking and addressing the B2B customer query and trying to get it solved within TAT.
• Taking care of B2B accounts, invoices, and the billing cycle.
• Coordinating with the internal and external teams and resolving the customer query.
• Work with senior stakeholders.
• Communicate with customers if needed.

Skills

• 1 year of minimum experience in high-growth operations.
• Excellent verbal and written communication skills; the ability to call, connect, and interact in English, Kannada, and Hindi.
• Able to multitask, prioritize, and manage time efficiently.
• Help promote a company culture that encourages top performance and high morale.