Operations Associate 0 - 6 Months

EZ; Gurugram District; On-site; INR 260,000 - 380,000; Full time

Job summary

EZ Lab Private Limited in Gurugram, Haryana, is hiring an Operation Associate to manage multistage delivery workflows with a global network of 1000+ service experts. You will coordinate with clients, ensure clear delivery expectations, and help refine English-language deliverables.

The role emphasizes sharp communication, proficiency in MS Office, and willingness to work in rotational/night shifts. Fluency in English and a proactive attitude are key, with growth opportunities across EZ's growing

Qualifications

• 0–2 years of experience.
• Excellent English communication skills.
• Proficient in MS-Office.
• Preferred location Gurgaon.
• The job will be in rotational shifts.
• Shift Timings - 7:30 AM - 4:30 PM, 1:30 PM - 10:30 PM, 10:00 PM - 8:00 AM.

Responsibilities

• Communicate with clients to understand their requirements and set delivery expectations (mostly over email, sometimes calls).
• Manage the multistage delivery process by working with our network of 1000+ service experts across the globe, and in-house subject matter experts.
• Assure quality of English language deliverables (sometimes including proofreading).
• Enhance documents (in MS Word and PowerPoint).

Skills

Excellent English communication

MS Office proficiency

Tools

MS Office

Job description

Job Description

Role Overview

Welcome to EZ - the services factory of the world.

We are transforming service delivery by combining the power of AI with human expertise. As the services factory of the world, EZ enables organizations to move faster, work smarter, and scale seamlessly.

With 15 capabilities across 5 service lines and 70+ specialized offerings, we are reimagining the traditional way of working, driving speed, precision, and scalability through technology-led innovation and applied AI. From global enterprises to Big 4 firms and ministries, EZ acts as a trusted extended team for professionals worldwide.

At EZ, progress is intentional. While we push boundaries with AI, we remain deeply committed to a people-first culture, one that empowers individuals to grow, take ownership, and create meaningful impact.

From collaborative projects to hackathons, cultural moments to learning sessions, every day brings new opportunities to think, build, and grow.

At EZ, growth is mutual - You Grow, We Grow. We believe in creating equal opportunities, enabling people to take ownership, and supporting them as they step into bigger roles and responsibilities.

Whether you're building expertise, leading initiatives, or exploring new possibilities, EZ gives you the space and support to move forward with confidence.

Your Journey Starts Here.

Step into a workplace that’s redefining service delivery and build a career that grows with you.

We are looking at hiring an Operation Associate with the primary responsibility of handling the multistage delivery process.

If this excites you, we would like to meet you to discuss further. Check out the responsibilities mentioned below. Following are the job responsibilities:

• Communicate with clients to understand their requirements and set delivery expectations (mostly over email, sometimes calls).
• Manage the multistage delivery process by working with our network of 1000+ service experts across the globe, and in-house subject matter experts.
• Assure quality of English language deliverables (sometimes including proofreading).
• Enhance documents (in MS Word and PowerPoint).

Job Requirements

• 0-2 year of experience.
• Excellent English communication skills.
• Proficient in MS-Office.
• Preferred location Gurgaon.
• The job will be in rotational shifts. (Including night shifts)
• Shift Timings - 7:30 AM - 4:30 PM, 1:30 PM - 10:30 PM, 10:00 PM - 8:00 AM.)

Location

EZ Lab Private Limited, Sector 62, Gurugram, Haryana

About EZ

What does it mean to live the EZ Life? It’s about innovation, ownership, and growth. At EZ, we empower our people through equal opportunities, exciting projects, and a vibrant workplace culture

Explore more about EZ:

Website: https://www/ez/works/

Instagram: https://www.instagram.com/ez_works_

Twitter: https://twitter.com/EZ_Official

LinkedIn: https://www.linkedin.com/company/ez-works

Facebook: https://www.facebook.com/EZWorksglobal