Operations Associate

Heelium Sports Private Limited; Pune District; On-site; INR 600,000 - 800,000; Full time

Job summary

Heelium Sports Private Limited is seeking a detail-oriented Warehouse Operations Associate to ensure stock accuracy and smooth day-to-day fulfillment.

You will own receiving, storage, picking, packing and dispatch, maintain records, and proactively flag issues to keep orders on track. This role emphasizes accuracy, accountability and practical problem-solving in a fast-paced environment.

Responsibilities

• Receiving, storage, picking, packing and dispatch support
• Maintain records and accurate stock balances; reconcile with system
• Coordinate with vendors; track deliveries and shortages; flag issues early
• Conduct cycle counts; reconcile physical stock with records; document discrepancies
• Manage returns and operating records; ensure proper routing and hand-offs

Job description

Good operations show up in the details: the right stock in the right place, accurate records and orders ready when they need to be.

You will work hands-on across receiving, storage, picking, packing, dispatch, returns and vendor coordination. This is an execution role with responsibility for closing tasks and flagging problems early.

Your job is to make daily operations reliable, investigate mismatches and improve the routines behind them.

How we work

Ownership is visible in the details.

High agency

Notice the problem, propose a next step and keep progress moving without repeated follow-ups.

Accuracy & follow-through

Check the details, document what changed and verify the result before closing a task.

Ethics & low ego

Be honest about mistakes and results. Protect customers and quality, and welcome feedback.

Practical improvement

Fix recurring problems with clear checklists, ownership and routines that people can use.

Your scope

What you will own.

Warehouse execution

Check incoming quantities and condition, record receipts, organise storage and support accurate picking, packing and dispatch.

Inventory accuracy

Maintain SKU records, conduct cycle counts and reconcile physical stock with system balances. Document discrepancies and resolve their cause.

Vendor follow-through

Track deliveries, shortages and pending commitments. Keep clear records, follow up consistently and elevate delays with practical options.

Returns & operating records

Inspect and route returns correctly, maintain trackers and keep hand-offs clear. Flag quality concerns before stock goes back into circulation.

Real work, real decisions

The problems you will walk into

• The system shows 120 units but the shelf has 96. You reconcile receipts, dispatches and returns before making a documented correction.
• A vendor delivery is short or damaged. You record the evidence, protect usable stock and follow through until the discrepancy is resolved.
• Dispatch is approaching while returns and incoming stock are waiting. You prioritise the work, communicate risks and keep records current.
• You spot a quality issue during packing. You hold the affected