Operations Assistant

Humaniti Ai; Ernakulam; On-site; INR 300,000 - 380,000; Full time

Job summary

HUMANITI AI in Kochi is seeking an on-site Operations Executive to run the day-to-day activities of the HUMANITI Academy. You will ensure classrooms, equipment, materials and systems are ready before each session and serve as the primary link between students and faculty.

You will coordinate batches, schedules, attendance and admissions, maintain accurate records, respond to routine queries, identify and escalate issues, and support the Head of Operations with broader administrative tasks and

Qualifications

• Proactive, organised, detail-oriented and comfortable multitasking with execution mindset.
• Strong organisational and coordination skills with follow-up on multiple items.
• Familiarity with digital tools and AI-powered productivity platforms; knowledge of ChatGPT, Google Gemini, Claude or equivalents.

Responsibilities

• Run the day-to-day operations of HUMANITI Academy, ensuring classrooms, equipment, materials and systems are ready and functional ahead of every session.
• Coordinate student batches, schedules, sessions and attendance, and act as the main communication link between students and faculty.
• Support admissions and enrolment, and maintain accurate student records, databases and operational trackers.
• Keep students informed of updates and changes on time, handle routine student queries, and escalate issues.
• Identify operational problems early and resolve or escalate.
• Support the Head of Operations with operational, administrative, coordination and reporting tasks, including activities beyond the Academy.
• Assist with business and promotional initiatives, and provide basic support with content coordination, posting/scheduling and Academy announcements when needed (an additional responsibility, not the primary function of the role).
• Reports directly to the Head of Operations. This is an all-round execution role rather than a narrowly defined batch-coordinator position, and it offers genuine scope for growth as the Academy and HUMANITI AI expand.

Skills

Organizational skills

Coordination

Verbal & written communication

AI tools basics

Excel proficiency

Google Workspace

Tools

Excel

Google Workspace

Job description

Responsibilities

• Run the day-to-day operations of HUMANITI Academy, ensuring classrooms, equipment, materials and systems are ready and functional ahead of every session
• Coordinate student batches, schedules, sessions and attendance, and act as the main communication link between students and faculty
• Support admissions and enrolment, and maintain accurate student records, databases and operational trackers
• Keep students informed of updates and changes on time, handle routine student queries, and escal…
• Identify operational problems early and resolve or escal…
• Support the Head of Operations with operational, administrative, coordination and reporting tasks, including activities beyond the Academy
• Assist with business and promotional initiatives, and provide basic support with content coordination, posting/scheduling and Academy announcements when needed (an additional responsibility, not the primary function of the role)
• Reports directly to the Head of Operations. This is an all-round execution role rather than a narrowly defined batch-coordinator position, and it offers genuine scope for growth as the Academy and HUMANITI AI expand.

Desired profile of the candidate

• Proactive, organised, detail-oriented and comfortable multitasking, with a strong execution mindset someone who takes initiative and follows through rather than waiting for instructions. Comfortable working independently in an environment where responsibilities may extend beyond a narrowly defined job description.
• Strong organisational and coordination skills, with a track record of following up on multiple open items. Good verbal and written communication. Able to answer basic-to-intermediate questions about AI tools from students or stakeholders.
• Preferred: previous experience in operations, administration, education/training or coordination roles; experience working directly with students or customers; familiarity with digital tools and AI-powered productivity platforms; owns or has access to a two-wheeler with a valid driving licence.
• Preferred candidate age 21-35 years. Full-time availability, Monday to Saturday, on-site in Kochi.
• Freshers or candidates with 0-2 years of experience are considered for this position. Prior experience in operation, administration, education/ training is a plus.
• Working knowledge of AI tools — comfortable using ChatGPT, Google Gemini, Claude or equivalent for everyday work
• Strong working knowledge of Excel — formulas, trackers, simple reports — or equivalent spreadsheet software
• Microsoft Office / Google Workspace, email, online forms and digital documentation
• Comfortable with both everyday and more advanced use of computers
• Training on AI tools is provided. Willingness to build deeper practical skills, such as automation, as the role develops is expected.