Operations and Service Manager

Ivy Mobility, Inc.; Mumbai, Delhi, Bengaluru; On-site; INR 1,800,000 - 3,800,000; Full time

Job summary

Ivy Mobility, Inc. in Mumbai seeks a seasoned operations and sales leader to manage daily operations, oversee sales activities, and drive distribution efficiency through DMS implementation.

The role requires 7–15 years in FMCG, proven ability to lead large teams, optimize logistics, and align cross-functional departments to meet customer expectations and business targets. You will translate data-driven insights into actionable strategies, strengthen distribution networks, and sustain growth

Qualifications

• 7-15 years of experience in FMCG with expertise in DMS, SFA and sales automation.
• Proven track record in managing large teams and driving business results through data-driven insights.
• Strong understanding of distribution networks, logistics planning and inventory control.
• Excellent leadership with ability to motivate cross-functional teams toward common goals.

Responsibilities

• Manage daily operations of the organization, ensuring efficient use of resources and meeting customer expectations.
• Oversee sales activities, including lead generation, conversion, and retention to drive business growth.
• Develop and implement strategies for DMS implementation to improve supply chain efficiency.
• Ensure seamless integration between departments through effective communication and collaboration.

Skills

DMS implementation

Sales Automation

SFA

Leadership

Data-driven insights

Distribution networks

Job description

Roles and Responsibilities :

• Manage daily operations of the organization, ensuring efficient use of resources and meeting customer expectations.
• Oversee sales activities, including lead generation, conversion, and retention to drive business growth.
• Develop and implement strategies for distribution management systems (DMS) implementation to improve supply chain efficiency.
• Ensure seamless integration between different departments through effective communication and collaboration.

Job Requirements :

• 7-15 years of experience in FMCG industry with expertise in DMS, SFA, Sales Automation.
• Proven track record in managing large teams and driving business results through data-driven insights.
• Strong understanding of distribution networks, logistics planning, and inventory control processes.
• Excellent leadership skills with ability to motivate cross-functional teams towards achieving common goals.