Operations Analysis Analyst

S&P Global, Inc.; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

S&P Global is seeking a Senior Analyst to join the Customer Excellence group to lead KYC onboarding implementations for third-party risk management. You will collaborate with product, solutions, and engineering teams to deliver compliant onboarding for clients worldwide.

The role emphasizes client service, entity-structure expertise, and managing complex KYC/AML reviews. You will interact with international clients and contribute to governance and process improvements.

Qualifications

• 2+ years of experience in Corporate KYC, Outreach, and Screening resolution services.
• 2+ years of working in a similar Product & solutions company with exposure to risk management business domain OR similar experience.
• Excellent customer-facing skills.
• A good communicator with strong relationship-building skills.
• Good commercial awareness and governance.

Responsibilities

• Manage large project implementations with high client service effort and customization.
• Experience in KYC Onboarding and Remediation (Full Review, Risk Assessment), outreach to clients, and screening with international clients.
• Must understand entity types (NBFI, Corporations, LLC, Trust, Fund, SPV, etc.).
• Extract relevant information from agreements (LLC, Private Placement Memorandum, Limited Partnership, etc.).
• Work on complex entity structures globally and use KYC/Screening tools (Quantified, Accuity, World Check, LexisNexis).
• Perform quality checks on processed KYC/Screening cases per quality framework and meet SLAs.

Skills

KYC operations

Outreach

Screening resolution

Communication

Relationship building

Tools

Quantified

Accuity

World-Check

LexisNexis

Job description

About the Role

Grade Level (for internal use): 07

The Team: The S&P Global Customer Excellence group is seeking a highly skilled Senior Analyst for placement within a project team servicing Third Party Risk Management. Successful candidates will assume a role that includes working with product, solutions, and engineering teams to successfully deliver customer onboarding implementations for S&P Global's KYC services.

The Impact: Customer Excellence interact with, our customers regularly and serve as a crucial link between our customers and internal stakeholders. They are the face of S&P Global therefore the impression they leave on our customers is crucial. S&P Global is a customer-centric organization and we pride ourselves in the exceptional service this team provides.

What’s in it for you: This role offers incredible growth opportunities where successful candidates will have the opportunity to lead and manage projects to deliver exceptional services to our customers. The successful candidate will have an opportunity to work with large global organizations and other financial institutions.

Responsibilities

• This role involves managing large project implementations, requiring a high degree of client service effort and customization.
• Experience in KYC Onboarding and Remediation (Full Review, Risk Assessment), Outreach to clients, and Screening (Alert disposition on entitles and related parties) with a demonstrated track record supporting international clients.
• Must have detailed understanding of each entity types e.g., NBFI, Corporations, General Partner, Limited Partner, Limited Liability Company (LLC), Trust, Fund, Special Purpose Vehicle, Bank etc.
• Expert knowledge of various agreements and how to find relevant information from the agreements – LLC agreement, Private Placement Memorandum, Limited Partnership, etc.
• Expertise in working on complex entity structures globally.
• Database skills – Boomberg, Refinitiv, Regulators Websites and other financial databases.
• Expert knowledge and experience to extract relevant information from the public domain.
• Must have exposure to various KYC/Screening tools such as Quantified, Accuity, World Check, Lexis Nexis, etc.
• Expert knowledge of alert disposition related to Sanctions, PEP, and adverse media.
• Experience in reviewing documents to identify any money laundering or terrorist financing cautionary flags and rapidly dispositioning them along with escalating cases.
• Conducting Quality check on processed KYC /Screening cases as per established quality framework and meet the required agreed SLAs.
• Able to identify potential red flags and judge the situation requirement and act accordingly.
• Readiness to work under critical situation and as per business requirement.
• Participation in reviewing policies, process flows and recommend ideas for improvement.
• Act as a Subject Matter Expert (SMEs) to all KYC/AML related procedures.

What We’re Looking For

• 2+ years of experience in Corporate KYC, Outreach, and Screening resolution services.
• 2+ years of working in a similar Product & solutions company with exposure to risk management business domain OR similar experience.
• Excellent customer-facing skills.
• A good communicator with strong relationship-building skills.
• Good commercial awareness and governance.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission: Advancing Essential Intelligence.

Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

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