Operational Specialist

Fulcrum Digital Inc; India; On-site; INR 400,000 - 600,000; Full time

Job summary

Fulcrum Digital Inc is seeking a candidate for Insurance Operations support with 1–3 years of relevant experience. The role emphasizes accuracy, data validation, stakeholder communication, and Excel-based analysis.

The candidate should be comfortable aligning with US business hours and coordinating with cross-functional teams. Ideal applicants will have a commerce/business/finance/insurance background, proficiency in MS Office, and a proactive approach to process improvements or automation

Qualifications

• Bachelor's degree required in relevant field.
• 1–3 years of experience in Insurance Operations, Underwriting Support, or Back-office Operations.
• Commercial Property & Casualty Insurance experience preferred.
• Understanding of policy lifecycle activities is a plus.
• Exposure to process improvement or automation initiatives is a plus.

Skills

MS Excel

Outlook

Microsoft Office

Analytical skills

Data validation

Communication skills

Stakeholder management

Time management

Education

Bachelor's degree in Commerce/Business/Finance/Insurance or related field

Job description

Notice Period- Immediate- serving 10 Days

.Required Qualification

sEducatio

• nBachelor's degree in Commerce, Business, Finance, Insurance, or related field

.Experienc

• e1–3 years of experience in Insurance Operations, Underwriting Support, or Back-office Operations
• .Commercial Insurance experience preferred

.Skill

• sProficiency in MS Excel, Outlook, and Microsoft Office
• .Strong analytical and data validation skills
• .Effective communication and stakeholder management abilities
• .Strong attention to detail and time-management skills

.Preferred Qualification

• sCommercial Property & Casualty Insurance experience
• .Understanding of policy lifecycle activities
• .Exposure to process improvement or automation initiatives

.Key Performance Indicators (KPIs

• )Productivity and volume achievement
• .Quality and accuracy scores
• .SLA adherence
• .Training and certification completion
• .Process compliance and audit readiness

.Working Hour

• sFlexible to support U.S. business hours
• .Participation in business meetings and training sessions as required