Operational Excellence Manager
Workforce Management Consultancy
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Job summary
Workforce Management Consultancy in Kolkata seeks an experienced professional to lead Operational Excellence, continuous improvement and automation initiatives in BFSI. The role demands a background in transformation programs and strong change leadership.
The ideal candidate holds a Black Belt and Lean Six Sigma certification, with 10+ years of BFSI/BPO/BPM exposure and a track record of cross-functional impact across processes and systems.
Qualifications
- 10+ years of experience in Operational Excellence, CI, and automation in BFSI.
- Black belt certified.
- Lean six sigma certified.
Responsibilities
- Lead cross-functional transformation initiatives in BFSI.
- Drive operational excellence and process improvements.
- Identify automation opportunities and implement CI programs.
Skills
Education
Job description
10+ yrs exp in Operational Excellence / Continuous Improvement / Automation in BFSI domain
Black belt Certified
Salary up to 25 LPA
Professionals with strong BFSI/BPO/BPM exposure and proven experience leading cross-functional transformation initiatives.
Candidate should be lean six sigma certified
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