Operational Excellence Manager

WSP in India; Dadri; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

WSP India is seeking an Operational Excellence Manager to partner with the Australia Mining business to lift delivery, governance, and performance management across projects. The role focuses on scalable improvement of tools, data insights, and work practices to enhance productivity and project outcomes.

Deliverables include leading cross-functional initiatives, strengthening standard methodologies, and driving adoption of AI-enabled solutions to advance operational maturity within the Mining

Qualifications

• Requires strong communication and leadership capabilities to drive cross-functional initiatives.
• Demonstrated ability to build and optimize governance frameworks for scalable delivery.
• Experience in transforming business processes with data-driven decisions.

Responsibilities

• Partner with Australia Mining to drive operational excellence across delivery and governance.
• Develop and optimize tools, systems, and performance frameworks to improve predictability and efficiency.
• Establish standards and governance to improve consistency, quality, and scalability.

Skills

Excellent communication

Leadership

Strategic stakeholder engagement

Operational excellence

Business process transformation

Change management

Data analytics

Governance & risk management

MS Office & project tools

Advanced Excel (VBA)

ISO 9001/14001/45001 knowledge

Education

Bachelor’s Degree in Engineering/Science or allied disciplines

MBA/PGDM

Tools

MS Project

SharePoint

Excel

VBA macros

Job description

Job Description The Operational Excellence Manager will partner with the Australia Mining business to drive operational excellence across project delivery, business processes, governance systems, and performance management frameworks. The role is responsible for enabling consistent, efficient, and scalable delivery by continuously improving the tools, processes, data insights, and ways of working that support business growth. This position serves as a key catalyst for transformation, balancing governance and standardization with agility and innovation to enhance productivity, strengthen project outcomes, and foster a culture of continuous improvement across the Mining business.

Responsibilities

• Work with the Australia Mining Operations team, including the National and Operations Executives.
• Build and support development, optimization, and governance of operational tools, systems, and performance frameworks that improve project predictability, commercial outcomes, and delivery efficiency.
• Establish and continuously enhance operational standards, methodologies, and governance frameworks to improve consistency, quality, and scalability across the Mining business.
• Build organizational capability through structured learning programs, targeted training initiatives, and effective change adoption strategies.
• Provide hands on support to delivery teams and the initiatives developed through the National and Operational Executives.
• Facilitate cross-functional collaboration to identify improvement opportunities, streamline workflows, eliminate inefficiencies, and support operational maturity.
• Driving continuous improvement initiatives and governance of delivery standards.
• Champion digitalization, automation, and emerging technologies, including AI-enabled solutions, to improve operational effectiveness.
• Monitor operational health through analytics, audits, and business reviews, identifying trends and proactively addressing systemic risks.
• Partner with leadership to shape the future operating model and drive operational excellence maturity across the Mining business.

Mandatory Skills

• Excellent communication and interpersonal skills
• Confident presentation skills to business and clients alike
• Leadership Skills
• Strategic Stakeholder Engagement
• Operational Excellence and Continuous Improvement
• Business Process Transformation
• Change Management and adoption
• Data, analytics and decision intelligence
• Governance and Risk Management
• Understanding of HSEQ management systems and ISO standards (9001, 14001, 45001) and project governance/ execution processes
• Proficiency in Microsoft Office applications and other project management tools like MS Project, Share Point etc
• Advanced Excel proficiency, including VBA macros

Desired Skills

• Exposure to process mining and automation tools
• Strong stakeholder management and leadership skills
• Ability to influence at senior leadership level
• Capability to operate both at strategic and execution levels
• Strong data analytics and visualization capabilities
• Project Management Professional (PMP) certification from PMI.
• Familiar with working methodologies of AEC/GIS industry.
• Understanding of AI/ML applications in operations and business processes.

Qualifications

• Bachelor’s Degree in a relevant discipline (Engineering, Science, or allied disciplines)
• MBA/PGDM will be an added advantage

Experience

At least 14-15 years of experience in the relevant domain.

Background Verification

• Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner.