Associate - Business Excellence

WSP in India; Dadri; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

WSP in India is seeking a seasoned professional to drive enterprise-wide excellence by enabling resilient process ecosystems and data-driven decision-making. The successful candidate will establish management systems compliant with ISO standards while mentoring teams and conducting training.

Ideal candidates will possess 15–18 years of total experience, with a minimum of 5 years at a managerial level, and a BE/B Tech degree. Knowledge of AI/ML applications and project management are essential.

Qualifications

• 15–18 years of total experience.
• Minimum 5 years of experience at managerial level.
• More than 5 years of experience driving quality initiatives.

Responsibilities

• Identify and drive improvement initiatives across the organization.
• Conduct regular analysis of training needs and deliver training.
• Mentor and train team members, interact with leadership.

Skills

Good understanding of industry standards such as ISO models

Process definition, deployment, and institutionalization

Risk management

Change management and adoption

Leadership and capability building

Data, analytics, and decision intelligence

Strong communication and interpersonal skills

Internal auditing

Project management

Statistical analysis and modelling techniques

Education

BE/B Tech in Mechanical, Electrical, Civil or allied disciplines

MBA/PGDM is an added advantage

Tools

Microsoft Office applications

MS Project

Share Point

Job description

The candidate will act as a strategic partner to business leadership, driving enterprise-wide excellence by enabling scalable and resilient process ecosystems, data‑driven decision‑making, adoption of digital, AI, and automation‐led improvements where required, and a culture of continuous improvement, ownership, and accountability. The role requires balancing governance with agility, ensuring that processes evolve with business growth without creating complexity or operational friction.

Responsibilities

• Identify and drive improvement initiatives across the organization in line with business requirements, demonstrating results in terms of cycle time reduction, cost savings, and improved quality.
• Verify that quantitative goals are set for various projects, report deviations, and identify areas of improvement.
• Review and approve baseline reports/improvement plans and ensure effectiveness of process improvement plans at the organization level.
• Establish, implement, and maintain management systems (ISO 9001, 14000, 18001, 31001) in line with requirements, prioritizing process changes, planning for release and deployment, and institutionalizing processes and best practices as per the organizational roadmap.
• Conduct regular analysis of training needs on various aspects of process frameworks and other business needs, planning and delivering training to meet business objectives.
• Mentor and train team members, interact with people managers and leaders, and deliver effective training programs and client presentations.
• Review and facilitate the creation and maintenance of process documentation.

Key Competencies / Mandatory Skills

• Good understanding of industry standards such as ISO models (9001, 14001, 45001) and project governance/execution processes.
• Process definition, deployment, and institutionalization.
• Risk management (ISO 31000).
• Change management and adoption.
• Leadership and capability building.
• Data, analytics, and decision intelligence.
• Strong communication and interpersonal skills.
• Internal auditing/health‑check reviews.
• Project management.
• Statistical analysis and modelling techniques.
• Lean/Six sigma‑based improvement methodology.
• liaison with external agencies for audits/assessments.
• Presentations to business and clients.
• Proficiency in Microsoft Office applications and other project‑management tools such as MS Project, Share Point, etc.

Desired Skills

• Exposure to process mining and automation tools.
• Strong stakeholder management and leadership skills.
• Ability to influence at senior‑leadership level.
• Capability to operate at both strategic and execution levels.
• Strong data analytics and visualization capabilities.
• Project Management Professional (PMP) certification from PMI.
• Exposure to software development life cycle and understanding of software architecture.
• Familiarity with working methodologies of AEC/GIS industry.
• Understanding of AI/ML applications in operations and business processes.
• Sound knowledge of business continuity / information security.

Qualifications

• BE/B Tech in Mechanical, Electrical, Civil or allied disciplines.
• MBA/PGDM is an added advantage.
• 15–18 years of total experience.
• Minimum 5 years of experience at managerial level.
• More than 5 years of experience driving quality initiatives.

Background Verification (BGV)

• Employment with WSP India is subject to a background verification conducted by a third‑party agency appointed by WSP India.
• Candidates must ensure all information provided during the recruitment process is accurate and complete.