Operational Excellence Manager

IND - 2028 Takeda Innovations India Private Limited; Bengaluru; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Takeda Innovations India Private Limited in Bengaluru seeks a senior Data, Digital and Technology Manager to lead financial management, vendor governance, and workforce planning across the DD&T platform. The role focuses on strengthening operational excellence and reporting to support business results.

You will drive process improvement, manage complex projects, and align cross-functional teams using advanced Excel and Power BI, Jira, Ariba, and low-code tools to enable data-driven decisions.

Qualifications

• Bachelor’s degree in business, finance, IT or related field.
• Experience in financial management for IT or Data, Digital and Technology.
• Experience with vendor/contract management, renewals, and compliance.
• Experience with workforce planning and headcount management.
• Strong KPI frameworks and reporting experience.

Responsibilities

• Set and maintain operational plans with priorities, milestones, and cadence.
• Lead financial management, budgeting, forecasting, accruals, and cost tracking for DD&T.
• Oversee vendor contracts, SOWs, MSAs, renewals, and performance reviews.
• Track resources, onboarding/offboarding, and workforce planning.
• Build KPI frameworks and dashboards for performance monitoring.
• Drive Lean-based process optimization and continuous improvement.
• Support project management: planning, risk, issues, dependencies, exec updates.
• Communicate across functions to align teams and drive change adoption.
• Utilize Excel, Power BI, Jira, Ariba, Power Apps, and Power Automate for ops tracking.
• Conduct cost-benefit analyses and recommend improvements.
• Support risk, compliance, and audit readiness with strong controls.

Skills

Financial management

Vendor management

Workforce planning

KPI reporting

Lean & process mapping

Project management

Cross-functional comms

AI adoption

Agentic AI tools

Education

Bachelor's degree in business/finance/IT

Advanced degree (MBA or equivalent)

Tools

Jira

Ariba

Microsoft Excel

Power BI

Power Apps

Power Automate

PowerPoint

Job description

Job Description

About the role:

You will report to the Head of Portfolio Strategy & Operational Excellence. The Data, Digital and Technology Senior Manager is responsible for leading and performing work across multiple areas of the organization’s information technology platform and infrastructure. This role focuses on strengthening financial, vendor, workforce, and operational management across Data, Digital and Technology, while helping shape new products, processes, and standards that support business results. Through leadership and consultative expertise, you will support Takeda’s priorities by improving how we plan, track, and report technology operations.

How you will contribute:

• Set and maintain operational plans for the area, including priorities, milestones, and delivery cadence.
• Lead financial management for Data, Digital and Technology, including budgeting, forecasting, accruals, cost centre tracking, and the balance between run and change spend.
• Manage vendor and contract activities, including statement of work and master service agreement reviews, renewals, performance reviews, quarterly business reviews, compliance, and vendor risk tracking.
• Track resources and headcount, support requisition tracking, onboarding and offboarding, and contribute to workforce planning.
• Build and maintain key performance indicator frameworks and performance reporting using goals and measurable results, productivity measures, and service or portfolio dashboards.
• Drive operational excellence and continuous improvement through process mapping, waste reduction, standard work, and Lean basics.
• Support project and program management fundamentals, including planning, risk, issue and dependency tracking, and executive updates.
• Communicate across functions to align teams, support decision-making, and manage change adoption through clear communications, training, and operating rhythms.
• Use tools for operations tracking and reporting, including Excel, Power BI, project and portfolio management tools such as Jira, procurement tools such as Ariba, and low-code automation tools.
• Conduct cost and benefit analysis for proposed technology work and recommend improvements based on data and business need.
• Help maintain risk, compliance, and audit readiness through strong controls, documentation, and timely issue follow-up.
• Lead functional teams or projects, provide guidance in complex situations, and solve problems that affect operations and other business areas.

Skills and qualifications:

• Minimum 7 years of experience in Data, Digital and Technology, information technology, operations, finance, or related field.
• Strong background in financial management for information technology or Data, Digital and Technology, including budgeting, forecasting, accruals, and cost centre tracking.
• Experience with vendor and contract management, including statement of work and master service agreement oversight, renewals, performance management, and compliance.
• Experience with resource and headcount management, requisition tracking, and workforce planning.
• Strong knowledge of key performance indicator frameworks, performance reporting, and service or portfolio dashboards.
• Experience with operational excellence and continuous improvement methods, including Lean basics and process mapping.
• Project and program management experience, including planning, dependency tracking, risk and issue management, and executive communication.
• Experience with cross-functional communication across teams and levels.
• Advanced skills in Microsoft Excel, Power BI, Microsoft PowerPoint, Power Apps, and Power Automate.
• Experience supporting controls, documentation, audit readiness, and vendor risk or assurance activities.
• Knowledgeable of AI capabilities and their benefits in automating business processes and being the evangelist of adopting such technologies in driving productivity within the DD&T organization.
• Active and advanced user of Agentic AI tools to drive productivity.
• Experience with project and portfolio management tools such as Jira and with procurement tools such as Ariba.
• Bachelor’s degree in business, finance, information technology, or a related field; advanced degree is an advantage.

Locations

IND - Bengaluru

Worker Type Employee

Worker Sub-Type Regular Time Type Full time

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism - Integrity, Fairness, Honesty, and Perseverance - and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives - including your own.

Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here.