Operation Lead - Site Execution with Home Interior Experiences Modular

Livspace; Khordha; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Livspace is seeking an Operations Lead/Project Coordinator to drive residential interior fit-out projects, coordinating with design and installation teams. You will serve as the single point of contact for customers during execution, review drawings, validate materials, and ensure timely, quality execution across design, production, and logistics.

The role requires site experience, strong communication, and a customer-centric, detail-oriented approach to manage multiple stakeholders and deliver

Qualifications

• Graduate or equivalent qualification (15 years of education)
• Strong verbal and written communication skills
• Site job experience and willingness for the same
• Basic knowledge of Google Suite or MS Office
• Basic understanding of project management principles like scheduling and sequencing of installation activities
• Detail-oriented with a no-compromise attitude towards quality
• Excellent interpersonal and multitasking skills with clients, vendors and internal teams
• High ownership and customer-centric approach
• Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred

Responsibilities

• Be the single point of contact for the customer during execution
• Review drawings and scope per BOQ and explain to the customer
• Receive and validate materials against order/BOQ
• Coordinate daily between all project stakeholders
• Share daily progress reports with the customer
• Collaborate with design, production, warehouse and installation teams
• Direct installation team to execute per design plan
• Coordinate with production, logistics and vendor teams for quality execution
• Understand customer concerns and coordinate resolutions with internal teams

Skills

Project coordination

Communication skills

Site experience

Google Suite / MS Office

Project management basics

Interpersonal skills

Customer-centric

Multitasking

Education

Graduate or equivalent

Tools

Google Suite

MS Office

Job description

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams.

Responsibilities :

• Single point of contact for the customer during the execution phase of their home interiors.
• Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
• Receive materials from Warehouse and to validate the same as per Order / BOQ.
• Day today coordination and foster teamwork between all the project stakeholders.
• Share the daily progress report for the installation works with the customer.
• Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
• Directing the Installation team simultaneously to safely execute the work according to the design plan.
• Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
• Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
• Graduate / Equivalent Qualification | 15 years of Academic education.
• Strong verbal and written communication skills
• Must have site job experience and willing for the same
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
• Detail-oriented and no-compromise attitude towards quality.
• Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
• High ownership and Customer-centric approach
• Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.